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Technical Author (multiple roles and seniority levels)

Canonical

Morelia
Remote
MXN 1,284,000 - 1,836,000
4 days ago
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Partner Sales Director - IHV Alliances

Canonical

Culiacán
Remote
MXN 1,835,000 - 2,753,000
4 days ago
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Junior Linux Kernel Engineer - Ubuntu

Canonical

Aguascalientes
Remote
MXN 1,468,000 - 2,203,000
4 days ago
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Software Developer (Backend SaaS)

Canonical

Mexicali
Remote
MXN 400,000 - 600,000
4 days ago
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Software Engineer - Python and K8s

Canonical

Culiacán
Remote
MXN 1,284,000 - 1,652,000
4 days ago
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Software Engineering Manager - Sustaining Engineering

Canonical

Chihuahua
Remote
MXN 600,000 - 800,000
4 days ago
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Strategic Account Executive

Canonical

Chihuahua
Remote
MXN 1,101,000 - 1,836,000
4 days ago
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Embedded Linux Field Engineering Manager

Canonical

Mérida
Remote
MXN 400,000 - 600,000
4 days ago
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Front End Engineer (AngularJS + Java)

Global Business IT Corp

Estado de México
Remote
MXN 734,000 - 1,102,000
4 days ago
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Software Maintenance Engineer

Canonical

Culiacán
Remote
MXN 200,000 - 400,000
4 days ago
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Cloud Solutions Architect - Alliances

Canonical

Chihuahua
Remote
MXN 1,101,000 - 1,469,000
4 days ago
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DOCENTE MF1325_1: OPERACIONES AUXILIARES DE ALMACENAJE

Grupo IOE - Formación de calidad para empresas

Estado de México
Remote
MXN 50,000 - 200,000
4 days ago
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Web Frontend Engineer - JS, CSS, React, Flutter

Canonical

Culiacán
Remote
MXN 1,284,000 - 1,652,000
4 days ago
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Software Developer (Backend SaaS)

Canonical

Chihuahua
Remote
MXN 400,000 - 600,000
4 days ago
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Mid Golang Backend Developer

DEUNA

Ciudad Madero
Remote
MXN 400,000 - 600,000
4 days ago
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Software Engineer - L3 Support

Canonical

Culiacán
Remote
MXN 1,101,000 - 1,652,000
4 days ago
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Staff Security Operations Engineer

Canonical

Aguascalientes
Remote
MXN 1,468,000 - 2,203,000
4 days ago
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Software Engineering Manager (Backend SaaS)

Canonical

Mexicali
Remote
MXN 800,000 - 1,000,000
4 days ago
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Software-Defined Networking Engineer

Canonical

Mérida
Remote
MXN 400,000 - 600,000
4 days ago
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Vendedor

Travel Infinity Lu

Mexico
Remote
MXN 50,000 - 200,000
4 days ago
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Community Engineer (multiple roles and seniority levels)

Canonical

Aguascalientes
Remote
MXN 400,000 - 600,000
4 days ago
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Engineering Manager - Public Cloud, Python, Golang

Canonical

Morelia
Remote
MXN 1,651,000 - 2,203,000
4 days ago
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Euro Exim Bank

Xico
Remote
MXN 200,000 - 400,000
4 days ago
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System Software Engineer - Ubuntu Networking

Canonical

Mexicali
Remote
MXN 1,468,000 - 2,019,000
4 days ago
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Threat Intelligence Lead

Canonical

Aguascalientes
Remote
MXN 1,468,000 - 1,836,000
4 days ago
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Technical Author (multiple roles and seniority levels)
Canonical
Morelia
Remote
MXN 1,284,000 - 1,836,000
Full time
4 days ago
Be an early applicant

Job summary

A pioneering tech firm is seeking a Technical Author to lead documentation efforts within engineering teams, focusing on enhancing user experience through expert technical documentation. This remote role demands strong technical writing skills and a collaborative spirit, suitable for candidates with a degree in a relevant field and a passion for open-source software.

Benefits

Personal learning and development budget of USD 2,000 per year
Annual compensation review
Maternity and paternity leave
Employee Assistance Programme

Qualifications

  • Cares deeply about functional written communication.
  • Demonstrates technical curiosity and is fascinated by software technology.
  • Has a record of community engagement in open-source software or other disciplines.

Responsibilities

  • Create, maintain and improve software documentation.
  • Influence the development of the product as an expert user.
  • Engage with user communities to ensure documentation meets their needs.

Skills

Technical writing
Community engagement
Technical curiosity
Excellent written communication

Education

BSc/BA degree or equivalent

Tools

Linux
Git
Documentation markup languages
Job description

Our ambition is to set a standard of excellence in the industry for technical documentation and documentation practice. This is your chance to be a part of that, as a Technical Author at Canonical.

We are building documentation capacity at scale. We have dozens of positions available, for products and teams across the organisation, at all levels from Graduate to Senior Staff.

All applications and candidates are handled through this one entry-point. We'll be able to discuss seniority levels, suitable teams and more later in the process, to help place you in the most suitable role for you.

The role of a Technical Author

A Technical Author leads the documentation efforts of an engineering team, typically focused on a product or family of products. You'll help the team develop documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework. You will have a broad impact on - and responsibility for - the quality of the user experience with the product, and will contribute towards the long-term success of the project itself.

These are not traditional technical writer roles. As a Technical Author, you will participate in development of product strategy. You will have input into product design and user experience. You will combine technical expertise with leadership in documentation, collaborating with colleagues across the company to establish documentation as a first-class engineering discipline. Even the most junior Technical Authors will have the opportunity to develop and demonstrate technical authority.

As well as your role in an engineering team, you will also be a part of Canonical's documentation practice team, that includes all the company's Technical Authors. Here, you'll be amongst other documentation experts, who collaborate to define documentation excellence and drive the development of documentation practice and theory, across the company and in the open-source software community.

Location: These are fully remote roles, open to candidates across the globe.

The role entails
  • Create, maintain and improve software documentation
  • Work with engineering team members, to help them make effective documentation contributions
  • Influence the development of the product, as an expert user of the product, who has important opinions about its function and design
  • Engage with user communities to ensure that our documentation meets their needs
  • Encourage and support community engagement in and contribution to documentation
  • Help standardise the structure, presentation, style and language of content across products
  • Collaborate with documentation peers to advance the state of the art in documentation at Canonical
  • Challenge and advance documentation understanding and best-practice, as part of a disciplinary team
What we are looking for in you
  • Cares deeply about functional written communication
  • Is a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentation
  • Has a record of community engagement, in open-source software, documentation, research or other disciplines
  • Is sympathetic to the needs and challenges of open-source software and its communities
  • Demonstrates technical curiosity, and is fascinated by software technology and its challenges
  • Has demonstrable documentation skills, insight and enthusiasm
  • Has experience of software development contexts; is familiar with: Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages
  • Has excellent written and verbal communication skills
  • Holds a BSc/BA degree or equivalent
  • Is able to travel twice a year for up to two weeks for events
Nice-to-have skills
  • Deep technical domain knowledge
  • Open-source community leadership and management
  • User-experience, interaction or visual design
What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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