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Strategic Enterprise CS Manager — Growth & Retention
Descrizione del lavoro
A leading SaaS provider in Mexico is seeking a Customer Success Manager to enhance customer experience and drive business growth. The ideal candidate will have a strong background in account management and experience in cloud communications. This position offers the chance to work in a dynamic environment that values innovation and growth. Join a team that strives to make an impact while enjoying flexible time off and growth opportunities.
Servizi
Competenze
- Quantifiable track record of success in customer account success management.
- 3-5+ years of experience in selling Cloud Communications and Network Services.
- Ability to maintain composure under pressure.
Mansioni
- Cultivate a broad understanding of CommandLink’s products and services.
- Leverage software tools to maintain regular communication with customers.
- Implement strategic initiatives for product cross-selling.
Conoscenze
Formazione
Strumenti
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.