Technical Support Trainee (3 months, potential extension)

Enroute; Monterrey; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A technology company in Monterrey is searching for a motivated individual to join their team. Candidates should have 1-2 years of experience and strong English communication skills. The role requires critical thinking and knowledge of the ad tech ecosystem, databases, and ad servers. The company offers an excellent work environment with flexible schedules and comprehensive benefits, including insurance, bonuses, and educational opportunities.

Servicios

Monetary compensation

Year-end Bonus

IMSS, AFORE, INFONAVIT

Major Medical Expenses Insurance

Minor Medical Expenses Insurance

Life Insurance

Funeral Expenses Insurance

Preferential rates for car insurance

TDU Membership

Holidays and Vacations

Sick days

Bereavement days

Civil Marriage days

Maternity & Paternity leave

English and Spanish classes

Performance Management Framework

Certifications

TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID

Taquitos Rewards

Amazon Gift Card on your Birthday

Work-from-home Bonus

Laptop Policy

Health Check-Up Subsidy

Formación

• 1-2 years of experience in a relevant field.
• Ability to propose creative, out-of-the-box solutions.
• Strong English communication skills, both written and verbal.

Conocimientos

Strong English communication skills

Critical thinking

Knowledge of the ad tech ecosystem

Knowledge of databases and ad servers

Descripción del empleo

About Enroute:

We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.

We pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and who you are as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.

Qualifications

• 1-2 years of experience
• Strong English communication skills: written, verbal, and active listening
• Critical thinking and the ability to propose creative, out-of-the-box solutions
• Knowledge of the ad tech ecosystem and how it operates
• Knowledge of databases and ad servers

Benefits

• Monetary compensation
• Year-end Bonus
• IMSS, AFORE, INFONAVIT
• Major Medical Expenses Insurance
• Minor Medical Expenses Insurance
• Life Insurance
• Funeral Expenses Insurance
• Preferential rates for car insurance
• TDU Membership
• Holidays and Vacations
• Sick days
• Bereavement days
• Civil Marriage days
• Maternity & Paternity leave
• English and Spanish classes
• Performance Management Framework
• Certifications
• TALISIS Agreement: Discounts at ADVENIO, Harmon Hall, U-ERRE, UNID
• Taquitos Rewards
• Amazon Gift Card on your Birthday
• Work-from-home Bonus
• Laptop Policy
• Health Check-Up Subsidy