Supervisor Administrativo

Mondelēz International; Estado de México; Presencial; MXN 457,000 - 642,000; Jornada completa

Descripción de la vacante

A global snack company located in Mexico is seeking to enhance its operational capabilities. The role involves coordinating sales team support tasks, managing customer data, and improving administrative processes. Ideal candidates should have experience in customer service or sales support, and knowledge of sales tools like SAP and Excel. The company promotes a diverse work environment, emphasizing work-life balance and flexibility.

Formación

• Experience in customer service, logistics, or sales support.
• Basic knowledge of sales systems and tools.
• Ability to handle and resolve multiple queries.

Responsabilidades

• Coordinate and initiate customer master data changes.
• Support organizational realignments for master data.
• Test system implementations and changes.

Conocimientos

Customer service experience

Logistics support knowledge

Problem-solving skills

Communication skills

Herramientas

SAP

MS Excel

Descripción del empleo

Overview

Job Description

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How You Will Contribute

You will:

• Coordinate and initiate customer and employee master data changes for sales including processing of data.
• Support the implementation of organizational realignments for master data and administrative processes.
• Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
• Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
• Identify and implement master data simplification opportunities.

What You Will Bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in customer service, logistics or sales support
• Basic knowledge of sales systems and tools (including SAP and MS Excel)
• Solid communication and problem solving skills
• Ability to handle and resolve multiple queries, respond quickly and maintain composure

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy our products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Administration Support

Administration Services