Strategic Account Manager, Latin America (CPaaS)

Sinch; Ciudad de México; Presencial; MXN 1,079,000 - 1,439,000; Jornada completa

Descripción de la vacante

A leading communication solutions provider is seeking an experienced Account Manager III in Mexico City. You will manage key accounts across sectors, promote innovative solutions, and ensure exceptional client service. Candidates should have over 5 years of B2B consultative sales experience, in-depth knowledge of the Latin American market, and proficiency in Salesforce and other tools. This role requires advanced English communication skills and a customer-oriented mindset, with a focus on collaboration and building long-term relationships.

Formación

• Over 5 years experience in B2B consultative sales or account management.
• Knowledge of CPaaS, technology, telecommunications, or e-commerce.
• In-depth knowledge of the Latin American market.
• Ability to explain technical concepts simply.

Responsabilidades

• Manage and develop key accounts to drive business growth.
• Understand clients' business objectives and offer recommendations.
• Promote Sinch solutions across product lines.
• Identify value-added opportunities and propose innovative solutions.
• Ensure customer satisfaction as primary point of contact.

Conocimientos

B2B consultative sales

Enterprise account management

Communication skills

Negotiation skills

Customer-oriented

Collaboration

English (advanced)

Portuguese (desirable)

Herramientas

Salesforce

Excel

Tableau

PowerPoint

Descripción del empleo

A leading communication solutions provider is seeking an experienced Account Manager III in Mexico City. You will manage key accounts across sectors, promote innovative solutions, and ensure exceptional client service. Candidates should have over 5 years of B2B consultative sales experience, in-depth knowledge of the Latin American market, and proficiency in Salesforce and other tools. This role requires advanced English communication skills and a customer-oriented mindset, with a focus on collaboration and building long-term relationships.