Sr. Transportation Manager, Amazon Transportation Services

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.; Tepotzotlán; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading logistics company based in Tepotzotlán is seeking a detail-oriented Sr Operations Manager to oversee operations across multiple sites. The ideal candidate will have strong leadership skills, 6+ years in performance management, and be fluent in English and Spanish. This role offers flexibility in working hours and emphasizes a commitment to professional growth and inclusion.

Formación

• 6+ years of employee and performance management experience.
• Work a flexible schedule including weekends, nights, and holidays.

Responsabilidades

• Own end-to-end TOM operations for a stand-alone site.
• Lead Operations and Area Managers to deliver on safety, quality, and cost.
• Develop talent and create succession plans.

Conocimientos

Employee and performance management

Bilingual (English and Spanish)

Educación

Bachelor's degree or equivalent

Descripción del empleo

Do you see a clear path where others see roadblocks?

Would you rather break the mold to do something right than settle for the status quo?

Would you like to participate in ground breaking initiatives related to Transportation? Then, this is the role for you...

Amazon Transportation Services (ATS) is looking for a detail-oriented, analytical, technically skilled, innovative, hands‑on, and customer‑obsessed Sr Operations Manager. In this role, you will drive innovation in Amazon's Transportation Operations Manager Team.

Own end-to-end TOM operations for a stand‑alone sites. Lead Operations and Area Managers to deliver safety, quality, cost, and speed at scale. Balance strategy and execution to raise the bar on customer experience through mechanisms, coaching, and continuous improvement.

Location : MEX3 Tepozotlan, Edo Mex. and oversee multiple sites across Mexico, city metro area.

Shifts : Variable; includes nights, weekends, and holidays as business demands.

Key job responsibilities

Strategy & Results

• Own the yard plan : Deliver the functional budget and targets for safety, productivity, quality, labor, and financials.
• Plan ahead : Lead lmid-range planning (3-6 months), including labor modeling, volume forecasting, and Peak readiness.
• Improve continuously : Charter and deliver initiatives that reduce defects and waste, increase throughput, and simplify processes—at building level.
• Raise standards : Define clear input / output metrics for Safety, Quality, Productivity, and CX. Review weekly; inspect mechanisms; course‑correct fast.
• Scale mechanisms : Share and adopt best practices across sites to drive network efficiency and cost savings.

People & Leadership

• Lead leaders : Set goals for Area Managers, inspect performance, give direct feedback, and hold owners accountable.
• Develop talent : Mentor and build leadership bench strength; create succession plans and growth paths.
• Staff smart : Own full staffing lifecycle—interviewing, hiring, onboarding, performance management, promotions, and terminations.
• Partner to win : Secure resources and alignment with HR, Finance, Safety, IT, and peer leaders to de‑risk launches and accelerate delivery.

About the team

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge / FTE) experience
• Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays
• 6+ years of employee and performance management experience
• Speak, write, and read fluently in English and Spanish

PREFERRED QUALIFICATIONS

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers.