Sr. SAP ECPayroll Configuration Analyst

Sitel Corp.; A distancia; MXN 1,260,000 - 1,621,000; Jornada completa

Descripción de la vacante

A global leader in the customer experience industry is seeking a Senior SAP ECPayroll Configuration Analyst. This remote role in Mexico requires expertise in SAP SuccessFactors Employee Central Payroll and a strong understanding of payroll processes. Responsibilities include supporting configuration solutions, analyzing payroll requirements, and troubleshooting issues. The ideal candidate must have hands-on experience in SAP Payroll configuration and relevant certifications. Join our dynamic team to help enhance customer experiences worldwide.

Formación

• 3-5 years of hands-on independent experience in SAP Payroll configuration.
• Experience in at least 1 End to End SAP Payroll implementation.
• Effective written and verbal communication skills in English.

Responsabilidades

• Support and configure SAP SuccessFactors Employee Central Payroll solutions.
• Analyze SAP PAYROLL business requirements and propose solutions.
• Troubleshoot and resolve issues related to payroll processes.

Conocimientos

US Canadian payroll business legislation

SAP Payroll configuration

Communication skills in English

Educación

SAP SuccessFactors Employee Central Payroll certification

Descripción del empleo

The Senior SAP ECPayroll Configuration Analyst is responsible for designing, developing, and implementing the EC Payroll cloud solution for Foundever. We are seeking an experienced SAP SuccessFactors Employee Central Payroll Consultant with specialized knowledge in payroll. The ideal candidate will have a deep understanding of payroll processes, compliance requirements, and the ability to implement and support SAP SuccessFactors Payroll solutions.

This is a remote role, candidate must be located and eligible to work in Mexico.

Job Responsibilities

• Support and configure SAP SuccessFactors Employee Central Payroll solutions for US and Canada
• Hands on experience in Payroll configuration (schemas, PCRs, Wage Type attributes, Payroll Posting, DRM, GL posting)
• Analyze SAP PAYROLL business requirements and propose innovative and integrated solutions
• Troubleshoot and resolve issues as they arise, ensuring timely collaborative solutions
• Configure, support and optimize key payroll processes, including gross-to-net calculations, tax reporting, garnishments, third-party remittances, year-end activities, and accrual setup
• Conduct parallel payroll testing, troubleshoot issues, and resolve integration challenges effectively
• Ability to work independently and as part of a team
• Environment maintenance and technical enhancements
• Develop and refine custom operations, rules, and functions as required
• Maintain system performance and compliance by monitoring and applying support packs timely
• Communicate progress, risks, and issues clearly to management and stakeholders
• Collaborate with cross-functional teams to ensure end-to-end payroll process efficiency
• Demonstrates Logical thinking and problem solving skills along with an ability to collaborate
• Ability to adapt to evolving processes, tools, and team structure
• Ability to adhere to processes and guidance and make sound decisions under sometimes ambiguous circumstances

Skills and Qualifications

• Experience with US Canadian payroll business legislation
• Experience in a minimum of 1 End to End SAP Payroll implementation for each of these phases: requirement gathering, conduct workshops, technical analysis and design, build, training, testing, data migration
• 3-5 years of hands on independent experience in SAP Payroll configuration
• SAP SuccessFactors Employee Central Payroll certification
• Effective written and verbal communication skills in English

About Us

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.