Social Media Community Manager (Fluent Or C2 In

Icuc; A distancia; MXN 716,000 - 1,075,000; Jornada completa

Descripción de la vacante

A leading social media management firm is seeking a Social Media Community Manager to engage with audiences and manage social media accounts. This full-time, remote position requires fluency in both Latin American based Spanish and English, along with at least 2 years of experience in social media management. Responsibilities include community management, content planning, and performance reporting. Join a people-first culture within the digital economy.

Formación

• Minimum 2 years of experience in social media management.
• Experience in external communications or copywriting.
• Strong business acumen and ability to manage priorities.

Responsabilidades

• Engage with audiences on social media platforms.
• Monitor client's social media accounts through Sprinklr.
• Prepare monthly data analysis reports on content performance.

Conocimientos

Fluent in Spanish (Latin American based)

Fluent in English

Problem-solving skills

Interpersonal communication skills

Attention to detail

Descripción del empleo

Company Description

ICUC is a team of creatives, strategists, content creators and social media managers working directly with brands to deliver first-class, social media expertise, helping our clients to bring their brand stories to life.

The client offering this position is in the regulated tobacco industry.

Job Description

Social Media Community Manager

• Fluent or C2 level in Spanish (Latin American based) and English.

Please upload your resume in English.

Questions for Qualification

• Do you have a minimum of 2 years of experience in social media management?
• Are you looking for 100% remote work from home - no commute to the office?
• Do you enjoy managing social media accounts and assessing inbound messages and user profiles?

If so, we may have the perfect job for you: Social Media Community Manager (Fluent or C2 level in Latin American based Spanish and English).

Required Location: Latin America

Languages: Fluent or C2 level in Spanish (Latin American based) and English

Position Type: Full-time

Work Hours: 9am to 5pm (central time zone)

Qualifications

• 2 years of experience working as a community manager or social media manager are required.
• Fluent or C2 level in English and Latin American based Spanish is required (written and spoken).
• Experience in external communications and / or copywriting.
• Great knowledge of the inner working of social media platforms.
• You are skilled at problem-solving and can clearly identify, define, and articulate problems as well as develop creative solutions.
• Strong attention to detail, with the ability to explain complex processes to unfamiliar audiences.
• Ability to think fast, work proactively, and remain diligent in a highly dynamic and fast-paced environment.
• Excellent interpersonal communication skills, both written and verbal, including experience translating technical concepts and decisions to non-technical staff.
• A strong business acumen and demonstrated ability to manage competing priorities for multiple stakeholders.

Responsibilities

• Become a social media expert and help our client through their digital transformation with the full backup of our agency in your corner.
• Be the community management champion and monitor the client's social media accounts through Sprinklr.
• Support the monthly editorial content planning and post scheduling.
• Actively engage with audience on social media platforms after assessing inbound messages and user profiles and draft responses with the support of a pre-approved response book or other sources.
• Work with cross-functional partners including agency colleagues as well as client's department teams (Marketing, Communications, Business Development etc.) on response approvals and playbook updates.
• Prepare monthly data analysis reports on content and engagement performance.

Are you ready to take the next step in your career while working from anywhere?

Then join our team.

This role is 100% remote, but it gets better - ICUC is a part of the dentsu Network, meaning you will have access to the leaders in the digital economy, along with corporate programs and career support.

Join a people-first culture and share your passion with high-performing team members and clients that will challenge you to learn and grow every day.

We hire you for your talent and not just for the job!

Thanks again for your interest and have a great rest of your day!