Site Relationship Manager

TFS HealthScience; Ciudad de México; Presencial; MXN 1,074,000 - 1,433,000; Jornada completa

Descripción de la vacante

A global Contract Research Organization is seeking a Site Relationship Manager to facilitate clinical trial setups and manage site relationships in Mexico. This role requires at least 7 years of experience in the pharmaceutical industry, with significant exposure to clinical research and site management. The successful candidate will build strong relationships with site personnel and ensure compliance with regulatory standards. A competitive compensation package and opportunities for growth are offered.

Servicios

Competitive compensation package

Comprehensive benefits

Opportunity for personal and professional growth

Formación

• Minimum 7 years of experience in the pharmaceutical or clinical research industry.
• At least 5 years of experience as a Clinical Research Associate Monitor or similar role.
• Proven clinical research and site management experience within Pharma, Biotech or CRO settings.

Responsabilidades

• Facilitate optimal clinical trial setup execution and quality.
• Build and maintain strong relationships with site personnel.
• Identify and mitigate site-level issues proactively.

Conocimientos

Strong knowledge of ICH GCP guidelines

Excellent networking

Communication skills

Problem-solving skills

Experience in neurology and endocrinology

Educación

Bachelors or Masters degree in Life Sciences

Descripción del empleo

About this role

TFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service capabilities resourcing and Functional Service (FSP) solutions.

The Site Relationship Manager (SRM) covers multiple indications within the assigned country throughout the full life cycle of the trial. The key focus areas are to facilitate optimal clinical trial set‑up execution and quality by: understanding the local environment, creating and maintaining strong long‑term relationships with sites supporting applicable Sponsor Teams in CRO and Sponsor site oversight activities.

As part of our SRS / FSP team you will be dedicated to one sponsor.

Note: This is a freelance opportunity for approximately 0.7 FTE.

Key Responsibilities

Understanding the Local Environment

• Gain knowledge of the assigned region (treatment standards, healthcare system, regulatory environment, KOLs, site capabilities etc.).
• Support development of country‑specific plans to engage advocacy groups and enhance recruitment.
• Attend local medical / support group meetings and conferences.
• Collaborate with internal teams and CROs to ensure quality feasibility data and effective site selection.
• Provide input on site‑level recruitment targets and strategies.
• Understand and support compliance with local regulatory and ethics requirements.

Creating and Maintaining Strong Site Relationships

• Build and maintain strong relationships with site personnel to enable timely trial delivery.
• Conduct motivation visits to encourage engagement and recruitment.
• Partner with internal teams, CROs, CRAs and sites to understand patient pathways and improve recruitment.

Risk Management and Communication

• Identify and mitigate site‑level issues proactively, sharing best practices and managing requests.
• Keep internal stakeholders informed of site performance and developments.

Oversight of CRO and Site Activities

• Collaborate with CRO counterparts to align strategies and attend regular local / global meetings.
• Support achievement of database lock milestones with CRO CRAs and internal teams.
• Share site insights, elevate issues and contribute to mitigation plans.
• Oversee CRO monitoring to ensure quality compliance and adherence to protocols and GCP.

Conduct Monitoring Oversight Visits to assess performance.

• Review site metrics and follow up on identified concerns.

Qualifications

• Bachelors or Masters degree in Life Sciences.
• Minimum 7 years of experience in the pharmaceutical or clinical research industry.
• At least 5 years of experience as a Clinical Research Associate Monitor or similar role.
• Proven clinical research and site management experience within Pharma, Biotech or CRO settings.
• Direct experience collaborating with investigator sites and investigators.
• Strong knowledge of ICH GCP guidelines.
• Demonstrated ability to build and maintain site relationships both in‑person and remotely.
• Excellent networking, communication and problem‑solving skills.
• Experience in neurology and endocrinology.

What We Offer

We provide a competitive compensation package, comprehensive benefits and the opportunity for personal and professional growth in a rewarding environment. You’ll be joining a team that values collaboration, innovation and making a difference in the lives of patients.

A Bit More About Us

Our journey began over 27 years ago in Sweden in the city of Lund. As a full‑service global Contract Research Organization (CRO) we build solution‑driven teams working toward a healthier future. With over 800 professionals, TFS delivers tailored clinical research services in more than 40 countries with flexible clinical development and strategic resourcing solutions across key therapeutic areas including Dermatology, Neuroscience, Oncology and Ophthalmology.

Our core values of Trust, Quality, Passion, Flexibility and Sustainability guide decision‑making at all levels of the organization. They help us attract and retain talent, foster employee engagement, and cultivate a culture of mutual respect and collaboration. Together we make a difference.