Senior Specialist Systems Support

Abbott; Santiago de Querétaro; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global healthcare company in Querétaro is seeking a Senior Specialist Systems Support to administer complex information systems, ensuring reliability and user satisfaction. The ideal candidate will hold a B.S. in Information Technology and possess over 3 years of experience in a manufacturing environment. Responsibilities include troubleshooting system issues and providing guidance to junior support staff.

Servicios

Career development opportunities

Recognition as a top employer

Inclusive workplace culture

Formación

• Advanced English level required.
• More than 3 years of experience in manufacturing IT.
• Strong IT experience in manufacturing software.

Responsabilidades

• Administer and maintain complex information systems.
• Install and configure information systems and hardware.
• Troubleshoot and resolve system problems.
• Provide guidance to lower-level support staff.

Conocimientos

Systems Administration

Problem-solving

Communication

Coaching

Educación

B.S. in Information Technology

Herramientas

Factory Talk Production Centre

UNIX

NT

Descripción del empleo

Senior Specialist Systems Support

About Abbott

Abbott, a global leading healthcare company, is investing in Mexico. We are building a manufacturing facility in Querétaro.

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

This facility will offer 1,200 local new jobs and will be the first health manufacturing facility in Querétaro (pioneers for healthcare Hub).

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

As the Senior Specialist Systems Support, you’ll have the chance to administer and maintain the organization's information systems (for example UNIX, NT) to ensure that they function reliably and in accordance with user needs.

What You’ll Do

• Install, configure, administer, and maintain most complex information systems and associated hardware, in accordance with technical specifications, so that the organization’s information systems function reliably.
• Communicate with system users.
• Investigate, trouble-shoot, and resolve system problems (or escalate them to more senior staff) so that user problems are resolved quickly and satisfactorily.
• May coach or provide guidance to lower-level support analysts.

Required Qualifications

• B.S. in Information Technology
• English level: Advanced
• More than 3 years of experience in Manufacturing Experience, Manufacturing Software Experience, MES Software experience, Strong IT experience in a manufacturing space, Factory Talk Production Centre

Abbott is an Equal Opportunity Employer, committed to employee diversity.