Senior Remote Client Support Specialist

PSC Industries; Ciudad de México; A distancia; MXN 556,000 - 929,000; Jornada completa

Descripción de la vacante

A leading service provider in Mexico City seeks a Customer Support Specialist with over 5 years of remote client support experience. The ideal candidate excels in communication and problem-solving while ensuring customer satisfaction. This full-time role requires availability during US hours and a commitment to fostering long-term relationships with clients. Join us to make every customer feel valued and supported.

Formación

• 5+ years of remote client support experience.
• Proven experience in effectively managing client accounts.
• 3–5 years in a similar role, preferably on the agency side.

Responsabilidades

• Act as the first point of contact for customers.
• Resolve customer issues quickly and effectively.
• Build long-term customer relationships.

Conocimientos

Client-centric problem solver

Excellent communicator

Self-starter with strong organization

Analytical mindset with digital savvy

Descripción del empleo

A leading service provider in Mexico City seeks a Customer Support Specialist with over 5 years of remote client support experience. The ideal candidate excels in communication and problem-solving while ensuring customer satisfaction. This full-time role requires availability during US hours and a commitment to fostering long-term relationships with clients. Join us to make every customer feel valued and supported.