Senior Engineer IT

Infineon Technologies AG; Tijuana; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading semiconductor solutions company in Tijuana is seeking an IT Operations Manager to oversee daily IT workplace operations. The ideal candidate should have a Bachelor's degree in Information Technology and 1-3 years of IT experience. Proficiency in both Spanish and English is required. This role involves managing IT projects, ensuring effective end-user computing, and deploying hardware effectively. Join us in our journey towards innovation and inclusivity.

Formación

• Minimum 1-3 years of IT experience.
• Any IT related certification will be an advantage.
• Proficient in reading, writing, and speaking technical concepts in Spanish and English.

Responsabilidades

• Manage assigned tickets, tasks and projects proactively.
• Oversee operations in the IT workplace onsite.
• Deploy and troubleshoot operating systems and hardware.

Conocimientos

IT experience

Spanish language fluency

English language fluency

Knowledge of Network and IT Standards

Educación

Bachelor's degree in Information Technology or equivalent

Descripción del empleo

Oversees the day to day operations in the IT workplace onsite area

Job Description
In your new role you will:

• Manage assigned tickets, tasks and projects following directives while being proactive, resourceful, and providing status updates as directed
• Responsible for the IT end-user computing environment
• Oversees the day to day operations in the IT workplace onsite area
• Manage and handle standardized IT managed end point related moves, add and change transactions as well
• Key contact for onsite 2nd level onsite and remote incident management
• Harmonizes the supply chain related to IT Hardware
• IT Hardware End of life cycle of all physical assets and accessories around the IT workplace e.g., notebooks, desktops, displays, headsets.
• Deploy, troubleshoot, and support highly standardized operating systems and hardware including computers, mobile devices, and video conferencing systems
• Manage hardware inventory where strong organizational skills and attention to detail are crucial
• Adhere to ticket and project deadlines, adjusting prioritization and coordinating appointments with customers where proactive time management is a key responsibility
• Work as a member of a team in an enterprise level IT organization collaborating with colleagues cross functionally over multiple departments and sites

Your Profile
You are best equipped for this task if you have:

• Bachelor’s degree in Information Technology or equivalent.
• Minimum 1-3 years of IT experience.
• Knowledge of Network and IT Standards, concepts & technology.
• Any IT related Certification will be add advantage.
• Must be able to read, write and speak Spanish & English fluently, including technical concepts and terminology.

#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?

We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills.Learn more about our various contact channels.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
Click here for more information about Diversity & Inclusion at Infineon.

#LI-IS1