Seasonal Collections Specialist (Bilingual)

Redial BPO; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading BPO company in Mexico City is seeking a talented Debt Collector to join their team. The successful candidate will contact individuals and organizations with outstanding debts, arrange repayment plans, and ensure compliance with relevant regulations. Excellent communication, negotiation, and problem-solving skills are essential. This role offers a competitive salary and a vibrant work environment.

Servicios

Competitive Salary

Professional career path

Great work environment

Law benefits: IMSS, Infonavit, Fonacot, Caja de Ahorro

Formación

• Proven experience as a Debt Collector or in a related collections role.
• Excellent verbal and written communication skills, including active listening and persuasive abilities.
• Bilingual language skills (English / Spanish).

Responsabilidades

• Identify and track outstanding debts.
• Contact debtors through approved communication methods to inquire about their payment status.
• Negotiate payment plans with debtors, taking into account their financial situation.

Conocimientos

Negotiation

Problem-solving

Customer Service

Conflict Resolution

Herramientas

Computer systems

Databases

Relevant software

Descripción del empleo

A leading BPO company in Mexico City is seeking a talented Debt Collector to join their team. The successful candidate will contact individuals and organizations with outstanding debts, arrange repayment plans, and ensure compliance with relevant regulations. Excellent communication, negotiation, and problem-solving skills are essential. This role offers a competitive salary and a vibrant work environment.