Sales Representative

Michael & Associates, Attorneys at Law; Ciudad de México; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading law firm is seeking a Sales Intake Representative who will be the first point of contact for clients. The role involves managing client inquiries, scheduling consultations, and ensuring a supportive client journey. Ideal candidates will have proven sales experience and exceptional English communication skills. The position is remote and offers a competitive salary along with opportunities for growth in a collaborative environment.

Servicios

Competitive Salary

Permanent work-from-home setup

Opportunities for growth

Inclusive work environment

Formación

• Proven sales experience in a call center environment or 2+ years in customer service.
• Exceptional written and verbal English communication skills required.
• Reliable laptop/PC, high-quality headset, and high-speed internet needed.

Responsabilidades

• Represent the firm warmly and professionally.
• Manage incoming client calls and schedule consultations.
• Coordinate appointment setting and follow-up with internal teams.

Conocimientos

Sales experience

Customer service

English communication skills

Descripción del empleo

Overview

Be Part of the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!

At Michael & Associates, we’re more than a law firm—we’re redefining what criminal defense can achieve. Founded in Austin, Texas, we’ve quickly grown into one of the largest and most in-demand firms in the state by combining bold legal strategy with cutting-edge technology to deliver outstanding results for our clients. And we’re just getting started. With new offices launching in Florida, we’re taking our innovative approach nationwide. If you want to make a meaningful impact in the legal field with a team that’s rewriting the rules, now’s your chance.

About the Role

As a Sales Intake Representative, you will be the first point of contact in the client journey—serving as the gateway to our team of skilled attorneys prepared to advocate on their behalf. You’ll be the warm, knowledgeable voice that responds to inquiries with empathy and clarity, fostering genuine connections from the start. In this role, you’ll guide prospective clients from their initial outreach through to a formal legal consultation, laying the groundwork for a strong and lasting attorney-client relationship.

What You’ll Do Every Day

• Create Exceptional First Impressions: Represent Michael & Associates with warmth and professionalism, making potential clients feel supported from the moment they call.
• Handle Client Calls with Care: Manage incoming calls from prospective clients, answering their questions with clarity, providing guidance, and scheduling consultations with our attorneys.
• Own the Client Journey: Partner with our internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.

Why Join Us?

If you’re organized, empathetic, and passionate about making a difference, this role is more than just a job—it’s an opportunity to be part of something groundbreaking. You’ll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. Join us at Michael & Associates and help us set a new standard for what a criminal defense firm can be.

Ready to bring your skills and energy to a team that’s shaping the future of criminal defense? Apply today!

Qualifications

• Proven sales experience in a call center environment is required, or alternatively, a minimum of 2+ years in a customer service call center role. This is a non-negotiable qualification.
• We are looking for candidates with exceptional English communication skills, both written and verbal, to ensure effective collaboration with our diverse team and stakeholders.
• This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.

Please submit a copy of your CV in English.

Benefits

• Competitive Salary (Based on experience)
• Enjoy a permanent work-from-home setup!
• Opportunities for growth and career advancement
• A collaborative and inclusive work environment that values innovation.