Sales Operations Analyst

Aviat Networks; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology leader in Ciudad de México is seeking a Sales Operations Analyst to enhance customer satisfaction and optimize sales processes. The ideal candidate will have 5-8 years of experience in Sales Operations and advanced proficiency in Salesforce for data analysis and sales forecasting. This role emphasizes strong analytical skills and a collaborative approach across departments to improve sales performance and operational efficiency.

Servicios

Competitive benefits package

Formación

• 5-8 years minimum experience in Sales Operations, Sales Management, or related field.
• Demonstrated experience in strategic planning and process improvement.
• Excellent communication skills, both written and verbal.

Responsabilidades

• Manage, analyze, and communicate sales forecast data.
• Administer Salesforce to support Executive Leadership.
• Enhance sales conversion rates.

Conocimientos

Sales Operations Management

Data Analysis

Salesforce Administration

Forecasting Demand

Strategic Planning

Educación

Degree in Business Administration, Sales, Marketing, or related field

Herramientas

Salesforce

CRM Software

Descripción del empleo

Overview

Are you looking for an exciting opportunity working for a Global Technology Leader?

At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer centric and innovative thinker who also takes pride in personal and professional integrity, Aviat Networks is the ideal next step in your career. We are looking for people who love to solve problems, enjoy change, and know how to have fun so come and join a dynamic team that strives to bring communications to the world.

Aviat Networks is the world’s largest independent supplier of wireless transmission systems. We are recognized worldwide for cutting-edge 5G, backhaul, networking solutions and services. Customers in more than 135 countries depend on Aviat Networks to build, expand, and upgrade their voice, data, and video solutions.

About the Role

The Sales Operations Analyst is responsible for driving business excellence and enhancing customer satisfaction within the Americas region. Responsibilities include optimizing sales processes, forecasting demand, analyzing and reporting data, managing the sales funnel, and continuously improving operations. Additionally, the role involves administering Salesforce to support the Executive Leadership team in making informed business decisions. Strong analytical skills and proficiency in Salesforce administration are essential for success in this position.

Responsibilities

• Proactively manage, analyze, coordinate, and communicate monthly and forward-looking sales forecast data.
• Sales Force Management (Reports/Dashboards, New accounts/Update approval)
• Analyze pipeline and facilitate faster-moving sales funnel
• Analyze CRM
• Manage weekly funnel reviews with regional TMs to ensure accountability and win/loss sharing
• Ensure linkage between functions that support sales forecast (Sales, Demand, Supply, Order Fulfillment, Finance, Marketing).
• Sales forecast and performance analysis and reporting (sales forecast accuracy & productivity metric improvements)
• Management of the Salesforce process used in each region
• Enhance sales conversion rates.
• Prepare Sales Reporting
• Track and facilitate Growth Strategy initiatives
• Collect metrics to consolidate and refine bookings forecast.
• Collect metrics on NPS and other customer satisfaction metrics.
• Provide backup to Sales Operations Manager for Revenue Activities
  • Revenue forecast tracking including (BTR, Equipment backlog and services)
  • Annual Plan Preparation
  • Organize Monthly Regional Sales meetings with CEO/VP
• Other duties as assigned.

Qualifications & Competencies

• Degree in Business Administration, Sales, Marketing, or related field
• 5-8 years minimum experience in Sales Operations, Sales management, or related field
• Advanced experience in Salesforce, data analysis and sales forecasting
• Demonstrated experience in strategic planning, process improvement and implementing sales strategies
• Proficiency in CRM software – Salesforce or other sales automation tools
• Strong analytical skills with the ability to interpret sales performance metrics and translate into actionable insights
• Familiar with sales forecasting methods, sales analytics, and pipeline management
• Organizational and time management skills
• Problem-solving skills and the ability to adapt to changing business environments
• Attention to detail, strong focus on accuracy and efficiency and time management skills
• Excellent communication skills, both written and verbal, with the ability to collaborate across departments

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Aviat Networks provides equal employment opportunity for all applicants and employees. The Company does not discriminate against applicants or employees on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran or military status, disability or any other legally recognized protected basis under federal, state or local law.

Aviat Networks offers a competitive benefits package. Apply NOW to learn

For positions in California, Colorado, or New York City you may contact us at [e-mail] for the salary range for this position (include the exact Job Title as it reads above).