Sales Executive

Marriott Vacations Worldwide; Baja California Sur; Presencial; MXN 551,000 - 1,011,000; Jornada completa

Descripción de la vacante

A leading vacation ownership company located in Mexico, Baja California Sur is seeking a Sales Executive to engage guests in the opportunity to become owners of a premier vacation experience. The ideal candidate is bilingual in English and Spanish, possesses strong customer service skills, and has sales experience. Successful candidates will have flexibility in scheduling and a commitment to achieving sales targets.

Formación

• Vacation Ownership Sales Experience is preferred.
• Excellent verbal/written communication skills.
• Availability to work flexible schedules.

Responsabilidades

• Greet each guest in a warm and friendly manner.
• Discuss terms and conditions with customers.
• Achieve individual performance guidelines.

Conocimientos

Bilingual fluency (English-Spanish)

Exceptional customer service orientation

Sales Ability/Persuasiveness

Multitasking

Teamwork/Collaboration

Descripción del empleo

Overview

PRINCIPAL OBJECTIVE OF POSITION The purpose of the Sales Executive position is to present and involve our guest in the opportunity to become an owner of the finest vacation experience.

Responsibilities

• Prepares each day to meet guests as a professional sales representative through proper dress and grooming.
• Adheres to standard work hours 7am – 4pm.
• Greets each guest in a warm and friendly manner as specified during initial meeting.
• Uses approved presentation and support materials effectively and exclusively.
• Achieves individual established performance guidelines within established time frames. Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management.
• Provides customer service to guest as specified in training and direction of management.
• Maintains the highest level of company/competition product knowledge by attending all required training sessions.
• Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc.
• Discusses terms and conditions, incentives, points, and product pricing with customers.
• Effectively gains commitment from guest to purchase.
• Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve. Models and reinforces effective sales and customer service practices, behaviors, and results.
• Participates in staff meeting and attends other meetings, such as seminars and training as required.

Qualifications

• Bilingual fluency (English-Spanish)
• Availability to work flexible schedules
• Vacation Ownership Sales Experience
• Exceptional customer service orientation and positive disposition
• Excellent verbal/written skills and work standards
• Multitasking, follow-up, building business partnerships, attention to details
• Thriving on ambiguity, openness to differences
• Sales Ability/Persuasiveness
• Work Standards
• Building Customer Loyalty
• Teamwork/Collaboration
• Lead by Example

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.