Sales Development Representative

Shiji Americas Open Roles; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading hospitality software provider is seeking a Sales Development Representative in Mexico, Veracruz. This role is essential to drive revenue growth by generating new business opportunities. The candidates should be bilingual in English and Spanish, skilled in sales and customer service, and familiar with CRM systems. Responsibilities include conducting market research, qualifying leads, and maintaining customer relationships. The company offers a full-time position with growth possibilities, emphasizing a customer-first approach.

Formación

• Demonstrated ability to proactively identify opportunities.
• Detail-oriented with excellent follow-up capabilities.
• Strong written and verbal communication skills.

Responsabilidades

• Conduct market research to identify target customers.
• Qualify and process inbound sales leads promptly.
• Maintain accurate records of contact information in Zoho CRM.
• Meet or exceed weekly/monthly KPIs for outreach activities.

Conocimientos

Bilingual in English and Spanish

Sales Experience

Customer Service

Cold Calling

Time Management

Negotiation

Herramientas

Zoho CRM

Microsoft Office Suite

Descripción del empleo

Job SummaryThe Sales Development Representative (SDR) will play a key role in driving revenue growth by identifying generating and qualifying for new business opportunities for the sales team across Mexico and the U.S. This role will be responsible for building a high-quality sales pipeline through the qualification of inbound inquiries and actively sourcing researching and engaging with potential new leads.What You'll DoConduct market research to identify target customers, key contacts and decision-makers for each prospect.Proactively identify and engage potential customers through outbound phone calls, emails, LinkedIn messages and other channels to generate qualified leads for Shiji solutions.Qualify and process inbound sales leads from events, trade shows and marketing campaigns promptly to ensure timely follow-up.Assess sales leads based on desire, budget, authority and need criteria, scheduling appointments with the Director of Business Development and sales executives.Reach out to potential customers to encourage their participation in Shiji-hosted events, fostering engagement and interest.Assist in the setup and preparation for events ensuring a seamless experience and represent Shiji at key events as needed supporting customer interactions, strengthening customer relationships and driving brand presence.Stay informed about industry trends, competitors and target markets, analyzing and documenting competitive insights to strategically position Shiji solutions and regularly update reports.Implement and test new outreach techniques periodically to enhance prospect engagement and improve lead quality.Maintain accurate and up-to-date records of contact information for all leads in Zoho CRM, reviewing data regularly to ensure accuracy.Collaborate regularly with assigned sales executives to refine outreach strategies, align on-target accounts and development engagement approaches.Meet or exceed weekly / monthly KPIs for outreach activities, qualified leads and engagement activities to support sales pipeline.Minimum Qualifications (knowledge, skills and abilities)Bilingual in English and Spanish with the ability to communicate effectively in both languages.Demonstrated ability to proactively identify opportunities and complete tasks efficiently to achieve business goals.Detail-oriented with excellent follow-up capabilities.Strong written and verbal communication skills to effectively communicate and build rapport with internal team members and customers.Proficiency in CRM systems and Microsoft Office Suite (Word, PowerPoint, Excel).

Demonstrated customer-first approach, maintaining professionalism and business acumen.Ability to manage multiple tasks and projects simultaneously, prioritize effectively while adhering to established policies and procedures.Ability to thrive in a fast-paced dynamic environment and adapt to change effectively.Ability to work collaboratively within a diverse, team-oriented setting.Preferred Qualifications / Nice to HaveExperience in the hotel or hospitality software industry.Demonstrated consultative sales skills with proven success in building and maintaining long-term customer relationships as evidenced by meeting or exceeding sales targets or customer retention goals.Shiji US Inc does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status, ancestry, genetic information, veteran status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, political affiliation, matriculation or any other characteristic protected by law.

Employment decisions at Shiji US Inc are based on merit, qualifications and abilities.

Shiji US Inc is also committed to providing reasonable accommodation for qualified individuals with disabilities in our job application process.

If you need assistance or accommodation due to a disability you may contact us at.Required ExperienceUnclear SeniorityKey SkillsSales Experience, B2B Sales, Time Management, Customer Service, Cold Calling, Retail Sales, Territory Management, Upselling, Product Demos, Outside Sales, Medicare, NegotiationEmployment TypeFull-TimeDepartment / Functional AreaSalesExperienceyearsVacancy1#J Ljbffr