Retail Vendor Specialist

Amazon; Ciudad de México; Presencial; MXN 30,000 - 45,000; Jornada completa

Descripción de la vacante

A leading e-commerce company in Mexico City is looking for an AVS Retail Vendor Specialist to build and maintain partnerships with vendors. This role involves managing strategic vendor portfolios, monitoring performance metrics, and driving operational efficiency using various tools and analytical methods. Candidates should have a Bachelor's degree, experience in e-commerce or account management, and strong analytical skills. Inclusion and flexibility are core to our team culture, fostering mentorship and career growth opportunities.

Servicios

Flexible working hours

Mentorship opportunities

Inclusive team culture

Formación

• 1-2 years of experience in e-commerce or account management.
• Proficiency in data analysis and metrics interpretation.
• Experience using analytical tools for insights.

Responsabilidades

• Manage a portfolio of strategic vendors and execute growth initiatives.
• Develop and implement Joint Business Plans with vendors.
• Provide regular insights and recommendations to improve performance.

Conocimientos

Analytical skills

Problem-solving skills

Fluency in English

Customer relationship management

Supply chain management

Educación

Bachelor’s degree

Herramientas

Google Analytics

Microsoft Office Suite

SQL

HTML

Descripción del empleo

Work hard. Have fun. Make history. At Amazon it is expected no more and no less from you. Ever since Amazon opened its doors, it has been an aim to become the most customer‑centric company in the world. The AVS Retail Vendor Specialist is a vital member of Amazon's Vendor Services team, focused on building and maintaining successful partnerships with vendors while driving mutual growth. Operating across five key pillars (Business Advice, Availability & Operational Excellence, Conversion, Traffic, and Catalog), this role serves as an essential link between Amazon and its vendors, ensuring efficient execution of core services and operational excellence. The position requires a strong foundation in e-commerce fundamentals and the ability to translate data insights into actionable recommendations for vendors. You’ll help Amazon create the Earth’s greatest shopping experience – a store featuring more products and brands with the most compelling content compared to any other online or offline store.

Key Responsibilities

• Manage a portfolio of strategic vendors, serving as their primary point of contact and executing growth initiatives across the five AVS pillars
• Work with functional experts to develop and implement Joint Business Plans that align with vendor business objectives
• Monitor and analyze vendor performance metrics, providing regular insights and recommendations
• Drive vendor adoption of Amazon tools and best practices to improve operational efficiency
• Ensure optimal inventory management and supply chain efficiency for assigned vendors
• Coordinate with cross‑functional teams to resolve operational issues and maintain service levels
• Deliver weekly reporting with detailed commentary and specific action plans
• Execute basic marketing strategies to increase product visibility using Amazon’s marketing tools

Qualifications

• Bachelor’s degree
• Speak, write, and read fluently in English
• 1‑2 years of experience in e‑commerce or account management
• Strong analytical and problem‑solving skills
• Proficiency in data analysis and Microsoft Office Suite
• Experience using analytical specific tools such as Google Analytics, SQL or HTML
• Understanding of supply chain management principles
• Background in customer relationship management

About the team

Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance: We believe striking the right balance between your personal and professional life is critical to life‑long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better‑rounded professional.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.