Remote Travel Specialist

Hjbtravels; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel agency is seeking a Remote Travel Specialist who will guide clients through their travel journey, from planning to return. The ideal candidate will have excellent communication skills, customer service experience, and a genuine enthusiasm for travel. Responsibilities include answering client inquiries, managing bookings, and ensuring client satisfaction. This role offers remote flexibility and ongoing professional growth opportunities, making it perfect for travel enthusiasts looking for a rewarding career.

Servicios

Exclusive travel perks

Industry discounts

Ongoing training and support

Formación

• Excellent communication skills—both written and verbal.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.

Responsabilidades

• Respond to client inquiries across various channels in a timely and professional manner.
• Support clients with booking modifications and cancellations.
• Provide accurate and up-to-date information regarding destinations.

Conocimientos

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Genuine enthusiasm for travel

Descripción del empleo

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.
• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.