Remote Travel Concierge & Planner

HB Travels; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel agency is seeking a Hospitality & Travel Coordinator to assist clients with their vacation planning and manage bookings. This role requires strong communication skills and a client-focused attitude, ensuring a smooth travel experience. Responsibilities include responding to inquiries, coordinating accommodations, and maintaining organized records. Candidates with customer service experience in hospitality or tourism will thrive in this supportive remote environment. Travel perks and training opportunities are provided.

Servicios

Travel perks and access to discounted industry rates

Training and continuous support

Formación

• Experience in customer service; travel, tourism, or hospitality is a plus.
• Ability to learn new systems and booking tools quickly.

Responsabilidades

• Respond to customer inquiries via email, phone, and messaging.
• Assist clients with travel planning, arrangements, and bookings.
• Provide accurate information about destinations and agency procedures.
• Maintain organized client records and ensure clear communication.
• Follow up with clients to confirm details and gather feedback.
• Resolve concerns with empathy and effective problem-solving.

Conocimientos

Strong written and verbal communication skills

Customer service experience

High attention to detail

Excellent organizational skills

Client-focused attitude

Descripción del empleo

A travel agency is seeking a Hospitality & Travel Coordinator to assist clients with their vacation planning and manage bookings. This role requires strong communication skills and a client-focused attitude, ensuring a smooth travel experience. Responsibilities include responding to inquiries, coordinating accommodations, and maintaining organized records. Candidates with customer service experience in hospitality or tourism will thrive in this supportive remote environment. Travel perks and training opportunities are provided.