Remote Travel Concierge: Craft Seamless Journeys

Sweetcarolinatravels; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel service company is seeking a Remote Travel Advisor to support clients from their trip ideas to their safe return home. This role requires strong communication skills, experience in customer service, and a love for travel. You'll engage with client inquiries, manage bookings and modifications, and provide up-to-date insights on travel-related information. Enjoy the flexibility of working remotely and the opportunity for professional development in a community-oriented culture.

Servicios

Fully remote flexibility

Exclusive travel perks

Professional development opportunities

Community culture focused on travel

Formación

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates, modifications, cancellations.
• Provide insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and commitment to client satisfaction.

Conocimientos

Strong written and verbal communication skills

Experience in customer service

Attention to detail

Tech-savvy

Genuine love for travel

Descripción del empleo

A travel service company is seeking a Remote Travel Advisor to support clients from their trip ideas to their safe return home. This role requires strong communication skills, experience in customer service, and a love for travel. You'll engage with client inquiries, manage bookings and modifications, and provide up-to-date insights on travel-related information. Enjoy the flexibility of working remotely and the opportunity for professional development in a community-oriented culture.