Remote Travel Concierge | Craft Seamless Journeys

Sweetcarolinatravels; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel agency based in Mexico seeks a Remote Travel Specialist to provide exceptional support to clients from trip planning to return. The ideal candidate will have strong communication skills and a background in customer service, preferably in travel. Responsibilities include engaging with clients, managing bookings, and ensuring satisfaction. The position offers full remote flexibility and opportunities for professional development. Join a community passionate about creating unforgettable travel experiences.

Servicios

Exclusive travel perks

Access to industry discounts

Professional development opportunities

Community culture of connection and travel passion

Formación

• Strong written and verbal communication skills.
• Experience in customer service, preferably in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and able to quickly adapt to new systems and booking tools.
• A genuine love for travel and helping others.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates, modifications, and special requests.
• Provide insights on destinations and agency procedures.
• Confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and commitment to satisfaction.

Conocimientos

Written communication

Verbal communication

Customer service experience

Detail-oriented

Tech-savvy

Descripción del empleo

A travel agency based in Mexico seeks a Remote Travel Specialist to provide exceptional support to clients from trip planning to return. The ideal candidate will have strong communication skills and a background in customer service, preferably in travel. Responsibilities include engaging with clients, managing bookings, and ensuring satisfaction. The position offers full remote flexibility and opportunities for professional development. Join a community passionate about creating unforgettable travel experiences.