Remote Travel Advisor

Sweetcarolinatravels; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A travel agency is seeking a customer service professional to engage with client inquiries and support travelers with bookings. This fully remote position offers flexibility and exclusive travel perks. The ideal candidate should have strong communication skills, customer service experience, and a passion for travel. Responsibilities include engaging clients via various channels and providing insights on travel-related inquiries. Join a community-driven culture focused on meaningful travel experiences.

Servicios

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Formación

• Experience in travel, tourism, or hospitality is ideal.

Responsabilidades

• Engage with client inquiries via email, phone, and messaging.
• Support travelers with booking updates and modifications.
• Provide accurate insights on destinations and agency procedures.
• Follow up on trip details and gather feedback.
• Resolve client concerns efficiently and empathetically.

Conocimientos

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Genuine love for travel

Descripción del empleo

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

• Support travelers with booking updates, modifications, cancellations, and special requests.

• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

• Follow up to confirm trip details and gather feedback post-travel.

• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

• Exclusive travel perks and access to industry-only discounts.

• Professional development through ongoing training, mentorship, and team support.

• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.

• Experience in customer service—ideally in travel, tourism, or hospitality.

• High attention to detail with strong organizational and follow-through habits.

• Tech-savvy and quick to adapt to new systems and booking tools.

• A genuine love for travel and helping others design unforgettable journeys.