Remote TechOps Specialist: Secure, Cross‑Team Support

Gamdom; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A dynamic gaming company is seeking a proactive TechOps Specialist to join their remote team. This role involves investigating technical issues, managing internal security, and assisting with operational tasks. Ideal candidates should have strong analytical skills and experience with tools like Jira or Confluence. The position offers flexible working hours and a supportive team culture, focusing on professional growth and exposure to innovative technologies.

Servicios

Flexible schedule

25 days paid time off

Equipment allowance

Opportunity to work with cutting-edge technologies

Formación

• Strong analytical skills and attention to detail.
• Experience with technical tools and operational systems.
• Ability to work collaboratively across departments.

Responsabilidades

• Investigate and report technical issues raised by Customer Support.
• Manage internal accesses and security, including Email 2FA and VPN.
• Assist with operational tasks like QA support and domain whitelisting.

Conocimientos

Strong analytical skills

Collaboration

Attention to detail

Proactive approach

Herramientas

Jira

Confluence

Intercom

Descripción del empleo

A dynamic gaming company is seeking a proactive TechOps Specialist to join their remote team. This role involves investigating technical issues, managing internal security, and assisting with operational tasks. Ideal candidates should have strong analytical skills and experience with tools like Jira or Confluence. The position offers flexible working hours and a supportive team culture, focusing on professional growth and exposure to innovative technologies.