Remote Spanish-English Support Specialist (Voice & Chat)

TalentPop App; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading customer support company is seeking a Spanish-Speaking Customer Support Specialist to deliver top-tier support via voice and chat. The ideal candidate will have at least 1 year of remote experience in customer service, be fluent in both Spanish and English, and have excellent communication skills. This role offers a fully remote work setup with competitive pay, paid time off, and performance-based bonuses. Bring your skills to a team that values growth and customer satisfaction.

Servicios

Competitive pay with annual reviews

Paid time off

Monthly health stipend

Performance-based bonuses

Fully remote work

Formación

• 1+ year of remote customer service experience.
• Experience in bilingual support is a plus.
• Familiarity with E-Commerce and CRM systems.

Responsabilidades

• Provide customer support in Spanish and English via voice and chat.
• Troubleshoot customer issues effectively.
• Build strong customer relationships through communication.

Conocimientos

Fluent in Spanish

Fluent in English

Excellent communication skills

Customer service experience

Solution-focused under pressure

Herramientas

Gorgias

Zendesk

Shopify

Descripción del empleo

A leading customer support company is seeking a Spanish-Speaking Customer Support Specialist to deliver top-tier support via voice and chat. The ideal candidate will have at least 1 year of remote experience in customer service, be fluent in both Spanish and English, and have excellent communication skills. This role offers a fully remote work setup with competitive pay, paid time off, and performance-based bonuses. Bring your skills to a team that values growth and customer satisfaction.