Remote Personal Injury Intake Specialist — Growth & Impact

Voxidea-Stafi; Ciudad de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading legal services provider is seeking an Intake Specialist to work from home. The role involves being the first point of contact for clients seeking legal assistance in personal injury law. Responsibilities include gathering case details, coordinating consultations, and providing empathetic support. The ideal candidate is bilingual, has at least 3 years of relevant experience, and excellent organizational skills, and is passionate about helping others. Apply today for this long-term opportunity!

Servicios

Long-term opportunities

Fully remote work

Paid time off

Wellness support

Holistic growth coaching

Exclusive learning access to courses

Formación

• 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers.
• Proficient in managing calendars and information flow accurately.
• Previous experience in sales, customer service, or legal background preferred.

Responsabilidades

• Serve as the first contact for leads through phone or email.
• Collect important information to assess client needs.
• Listen empathetically to individuals and guide them to appropriate resources.

Conocimientos

Bilingual in English and Spanish or Portuguese

Customer service experience

Organizational skills

Time-management skills

Discretion and confidentiality

Educación

Bachelor's degree

Herramientas

Reliable laptop (Windows or Mac, 2017 or newer)

Descripción del empleo

A leading legal services provider is seeking an Intake Specialist to work from home. The role involves being the first point of contact for clients seeking legal assistance in personal injury law. Responsibilities include gathering case details, coordinating consultations, and providing empathetic support. The ideal candidate is bilingual, has at least 3 years of relevant experience, and excellent organizational skills, and is passionate about helping others. Apply today for this long-term opportunity!