Remote Healthcare Customer Success Manager

Stealth Startup (Health-Tech); A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

An innovative health-tech company in Mérida is seeking a Customer Success Manager to onboard and support organizations using their platform. The role focuses on building client relationships, managing communications, and driving operational processes for client success. Candidates should have experience in client-facing roles, excellent communication skills, and the ability to thrive in a fast-paced startup environment. The position offers competitive salary, stock options, remote flexibility, and a supportive culture focused on health and wellbeing.

Servicios

Highly competitive salary

Stock option grants

Work from home flexibility

Paid holidays and vacation time

HMO coverage

Culture of mentorship and learning

Formación

• Experience in client-facing roles, demonstrating relationship-building skills.
• Operational excellence with a focus on high-quality output.
• Excellent written and spoken communication skills.

Responsabilidades

• Lead cross-functional projects that are top company priorities.
• Drive operational processes for client setup and scaling.
• Manage client relationships and communications effectively.

Conocimientos

Client relationship management

Strong communication skills

Problem-solving

Attention to detail

Descripción del empleo

An innovative health-tech company in Mérida is seeking a Customer Success Manager to onboard and support organizations using their platform. The role focuses on building client relationships, managing communications, and driving operational processes for client success. Candidates should have experience in client-facing roles, excellent communication skills, and the ability to thrive in a fast-paced startup environment. The position offers competitive salary, stock options, remote flexibility, and a supportive culture focused on health and wellbeing.