Remote FTA Certificates Specialist (Bilingual)

Buckland; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global customs brokerage firm is seeking a Customer Request Facilitator to support compliance projects and manage FTA certificates. This remote position requires bilingual communication skills (Spanish/English) and a customer service background. The ideal candidate should have strong attention to detail, problem-solving abilities, and proficiency with Microsoft Office, particularly Excel. The role offers a competitive salary and a collaborative work environment, emphasizing professional development and growth.

Servicios

Competitive salary

Benefits package

Matching retirement plan

Opportunities for professional development

Formación

• 2 years administrative or customer service experience preferred.
• Strong attention to detail and organization skills.
• Excellent problem solving, research and analytical skills.

Responsabilidades

• Create FTA certificates.
• Manage FTA certificates from creation to completion.
• Log new customer requests on a regular scheduled basis.

Conocimientos

Bilingual (Spanish / English)

Problem solving

Attention to detail

Strong Excel skills

Customer service

Herramientas

Microsoft Office

Descripción del empleo

A global customs brokerage firm is seeking a Customer Request Facilitator to support compliance projects and manage FTA certificates. This remote position requires bilingual communication skills (Spanish/English) and a customer service background. The ideal candidate should have strong attention to detail, problem-solving abilities, and proficiency with Microsoft Office, particularly Excel. The role offers a competitive salary and a collaborative work environment, emphasizing professional development and growth.