Remote Enterprise Customer Success Manager

Limelight Health; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading customer experience platform is hiring an Enterprise Customer Success Manager in Mexico City. This remote role focuses on building strong customer relationships and ensuring product adoption of the Gladly platform. Ideal candidates will have experience in B2B environments and possess strong communication skills. The position offers competitive compensation and encourages team gatherings, fostering a collaborative environment.

Servicios

Competitive compensation

Remote work with team gatherings

Formación

• Proven experience in managing client relationships in a B2B setting.
• Ability to communicate effectively with various stakeholders.

Responsabilidades

• Build strong relationships with customers to ensure product adoption.
• Guide customers on effectively using the Gladly platform.
• Resolve customer issues and gather feedback for improvement.

Conocimientos

B2B client-facing experience

Strong communication skills

Descripción del empleo

A leading customer experience platform in Mexico is seeking an Enterprise Customer Success Manager to build strong relationships and ensure product adoption. This role involves guiding customers on using the Gladly platform, resolving issues, and implementing customer feedback. The ideal candidate will have B2B client-facing experience and strong communication skills. This role offers competitive compensation and a fully remote work environment with opportunities for team gatherings.