Remote Client Experience Coordinator

GC Realty & Development; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading property management firm is seeking a Client Experience Coordinator to serve as the main point of contact for property owners. This remote position requires handling communications and managing details to ensure a high-quality client experience. Ideal candidates will have 4+ years of client-facing property management experience and the ability to manage multiple priorities effectively. The role offers starting pay at $10 per hour, emphasizing clear communication and professionalism in every interaction.

Formación

• 4 years of client-facing residential property management experience.
• Strong written and verbal English communication skills.
• Ability to manage multiple priorities simultaneously.

Responsabilidades

• Serve as the primary contact for assigned property owners.
• Respond to owner emails, calls, and texts promptly.
• Execute proactive monthly communication across key client touchpoints.
• Coordinate owner approvals for work orders and turnovers.
• Support collections conversations with professionalism.

Conocimientos

Client Service

Communication

Attention to Detail

Time Management

Multiple Priorities Management

Descripción del empleo

A leading property management firm is seeking a Client Experience Coordinator to serve as the main point of contact for property owners. This remote position requires handling communications and managing details to ensure a high-quality client experience. Ideal candidates will have 4+ years of client-facing property management experience and the ability to manage multiple priorities effectively. The role offers starting pay at $10 per hour, emphasizing clear communication and professionalism in every interaction.