Remote Appointment Setter - SaaS Startup

Scale Up Recruiting Partners; A distancia; MXN 537,000 - 896,000; Jornada completa

Descripción de la vacante

A recruitment firm is seeking a proactive Remote Appointment Setter to support a growing sales team. The role involves managing inbound and outbound communications, scheduling meetings, and ensuring a smooth sales pipeline. Ideal candidates will have proven experience in appointment setting and customer support, possess strong organizational skills, and be fluent in English at C2 level. This remote position offers the chance to work with U.S.-based teams and contribute to a supportive company culture focused on growth.

Servicios

Work with an international team

Exposure to U.S. startups

Supportive culture

Formación

• Proven experience in appointment setting, customer support, or sales coordination.
• Fluent English (C2 level) required.
• Experience with CRMs, preferably Close.

Responsabilidades

• Communicate with leads through email, CRM, and messaging platforms.
• Schedule and confirm meetings using calendar tools.
• Keep detailed records of interactions within the CRM.

Conocimientos

Appointment setting

Customer support

Sales coordination

Written communication

Organizational skills

CRM experience

Herramientas

Google Workspace

Excel

Notion

Close

Descripción del empleo

Remote Appointment Setter (Full-Time, CST Hours)

Schedule: Monday to Friday, 8 AM – 5 PM CST

Language: English (C2 Level required)

Location: Remote – LATAM preferred

🌎 About the Role

We’re hiring a proactive and highly organized Appointment Setter to support our client’s growing sales team. This role is key in keeping the sales pipeline moving, managing inbound and outbound lead communication, scheduling meetings, and ensuring every prospect receives a timely, professional response.

You’ll work closely with our sales and customer success teams to keep calendars aligned, CRM data clean, and communication consistent across multiple channels

Responsibilities

• Communicate with leads through email, CRM, and messaging platforms (Discord, Call.com).
• Schedule, reschedule, and confirm meetings using calendar tools and internal systems.
• Keep detailed records of all interactions and lead statuses within the CRM (Close).
• Track daily activity metrics and maintain updated logs in Notion, Excel, or Sheets.
• Follow up consistently to move leads through the pipeline and prevent drop-offs.
• Collaborate with team members to improve processes and follow established SOPs.
• Use outreach tools such as Instantly and Drippi.ai to support follow-up workflows.

What We’re Looking For

• Proven experience in appointment setting, customer support, or sales coordination.
• Excellent written communication skills and fluent English (C2 level).
• Strong organizational skills with experience using Google Workspace, spreadsheets, and calendar tools.
• Comfort working with CRMs (Close experience is a plus).
• Highly responsible, proactive, and self-managed — you take initiative and deliver without constant supervision.
• Detail-oriented with the ability to handle repetitive tasks consistently.
• Startup mindset: adaptable, curious, and ready to go the extra mile.
• Prior experience working remotely with U.S.-based teams.

Bonus Points

• Experience with Notion, SOP documentation, and automated outreach platforms (Instantly, Drippi.ai).
• Previous experience in fast-paced startup environments.
• Basic understanding of CRM customization (pipelines, smart views, filters).
• Familiarity with Reddit — understands community dynamics, tone, and how users interact across different subreddits.

Why You’ll Love It

• Work remotely with an international, high-energy team.
• Gain exposure to U.S.-based startups and modern sales tech.
• Be part of a supportive culture that values growth, communication, and results.

If you’re organized, proactive, and eager to grow your career with a global team, we’d love to meet you.