Provider Intake Specialist (ABA / Autism Therapy) - Mexico | Remote

OperationsArmy; Mexicali; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A health services organization is seeking a Provider Intake Specialist in Mexicali, Baja California. This back-office role focuses on onboarding and administrative support within ABA therapy clinics. The ideal candidate has at least 2 years of clinical administration experience, strong communication skills, and a detail-oriented approach. Responsibilities include managing onboarding documentation, vendor communication, and compliance with healthcare protocols.

Formación

• 2+ years of experience in medical or clinical administration, preferably in an ABA or behavioral health setting.
• Strong familiarity with onboarding workflows and credentialing processes.
• Proven ability to work independently and manage multiple tasks effectively.

Responsabilidades

• Support the onboarding of new BCBAs and clinical staff by completing documentation.
• Manage communication with vendors to facilitate onboarding processes.
• Maintain internal trackers to monitor onboarding progress.

Conocimientos

Medical or clinical administration experience

Onboarding workflows

Excellent written communication

Ability to manage multiple tasks

Attention to detail

Herramientas

Google Workspace

Microsoft Excel

EHR platforms

CRM tools

Descripción del empleo

Overview

Job Title: Provider Intake Specialist (ABA / Autism Therapy)

We are seeking a highly organized and proactive Provider Intake Specialist with direct experience in ABA (Applied Behavior Analysis) or autism therapy clinics. This is a fully back-office role focused on providing onboarding and administrative support to clinical teams and vendors, ensuring efficient setup, coordination, and tracking of onboarding workflows for BCBAs and other team members.

Required Qualifications

• 2+ years of experience in medical or clinical administration, preferably in an ABA, autism therapy, or behavioral health setting
• Strong familiarity with onboarding workflows, credentialing, or payer documentation processes
• Excellent written communication skills for clear, professional email correspondence
• Proven ability to manage multiple administrative tasks concurrently and independently
• Experience with systems such as Google Workspace, Microsoft Excel, EHR platforms (e.g., CentralReach, SimplePractice), or CRM tools
• Strong attention to detail and ability to work with sensitive healthcare information

Key Responsibilities

• Support the onboarding of new BCBAs and clinical staff by completing documentation and setting up required accounts
• Manage communication with vendors and partners via email to facilitate onboarding processes
• Follow up on incomplete tasks and ensure timelines are met for onboarding steps
• Maintain internal trackers and spreadsheets to monitor onboarding progress
• Submit and manage credentialing or payer-related documentation as needed
• File, store, and retrieve digital copies of signed agreements, intake forms, and therapy-specific documents
• Ensure compliance with HIPAA and clinic-specific data management protocols
• Provide regular progress updates and report issues to the onboarding or operations lead

Apply here: https://operationsarmy.com/application