Project Manager

Concentrix; Ciudad de México; A distancia; MXN 1,284,000 - 1,652,000; Jornada completa

Descripción de la vacante

A leading global solutions company is seeking a Project Manager to join their remote-first team. You will be responsible for analyzing business strategies, engaging stakeholders, and defining project plans. The ideal candidate will have over 5 years of project management experience, including managing software development projects, with strong communication and problem-solving skills. This role offers the opportunity to work with a diverse team while delivering impactful solutions.

Formación

• Minimum of 5 years of substantial project management experience.
• 3+ years managing custom software development projects and product launches.
• Experience with Agile and Scrum methodologies.

Responsabilidades

• Analyze and understand business strategy and project goals.
• Engage with stakeholders to facilitate agreement on objectives.
• Define realistic project plans with Dev and BA leads.
• Track key milestones and maintain integrated delivery plans.
• Serve as a subject matter expert in project briefings.

Conocimientos

Problem-solving

Analytical skills

Strong English communication skills

Agile methodology

Scrum practices

Educación

Bachelor's degree in Business Administration, IT, or related field

Master's degree

Herramientas

JIRA

Descripción del empleo

Job Title

Project Manager

Job Description

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our Game-Changers

• Challenge Conventions
• Deliver outcomes unimagined
• Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Key Responsibilities

Analyze and understand business strategy and high priority goals so you understand the ‘big picture’ and purpose of a project.

Engage with appropriate stakeholders to facilitate agreement on objectives and success measures, ensuring project objectives are met.

Define realistic project plans with input from Dev and BA project leads, ensuring a mutual understanding of delivery commitments.

Track key milestones while developing, maintaining, and reporting on an overall integrated delivery plan.

Propose recommendations and adjustments to plans as required.

Support delivery team with navigating ambiguity when transitioning from project assessment to early initiation.

Demonstrate self-awareness and accountability while also holding others accountable to deliver on schedule. Engage broadly and deeply across the organization to quickly connect information and facilitate positive project outcomes.

Serve as a subject matter expert in routinely briefing key stakeholders, steering committees, and Development leadership to facilitate decisions.

Partner with stakeholders to understand their needs and use that knowledge to drive effective prioritization of scope and backlogs.

Collaborate with multi-disciplinary teams (Business Analysts, Developers, Quality Analysts and Product Owners) to ensure functional and non‑functional requirements, technical designs, and test plans will achieve the product vision and the business’ needs in accordance with the SDLC process.

Explain “the why” to team members and bring them along with key decisions that are made.

Facilitate sprint and project retrospectives, integrating feedback into the team’s ways of working and delivery commitments.

Qualifications

Bachelor’s degree in Business Administration, Information Technology, or related field; Master’s degree is a plus.

A minimum of 5 years of substantial project management experience and 3+ years of experience managing custom software development projects and product launches with a proven track record of successful project delivery under tight deadlines.

Exceptional problem‑solving abilities and analytical skills.

Strong English communication skills, with a talent for building relationships and managing stakeholder expectations.

Experience with Agile and Scrum methodologies and practices.

Advanced competency in Agile tracking tools such as JIRA.

Preferred Qualifications

Project Management Professional (PMP) certification or equivalent.

Consulting experience highly preferred.

Location

MEX Work-at-Home

Language Requirements

Not specified.

Time Type

Full time

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