Product Support

Signify; Monterrey; Presencial; MXN 300,000 - 450,000; Jornada completa

Descripción de la vacante

Join Signify as a Product Support professional in Monterrey, where you'll support production lines and ensure efficiency in operations. Leverage your technical background in Electrical or Mechanical studies to resolve production issues effectively while being part of a diverse and innovative workplace.

Formación

• Experience in production areas is essential.
• Basic English skills are desirable but not mandatory.
• Technical studies in relevant fields are required.

Responsabilidades

• Support production lines related to Product Engineering.
• Maintain operations to prevent production stoppages.
• Resolve production issues related to technical documentation.

Conocimientos

Experience supporting production areas

Basic English reading and writing skills

Documentation of problems and solutions

Educación

Technical studies in Electrical, Electronics, Mechanical, or Industrial areas

Descripción del empleo

Job Title: Product Support

About Signify
Through bold discovery and cutting-edge innovation, we lead an industry vital for the future of our planet: lighting. Our leadership in connected lighting and the Internet of Things is pioneering data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our 125+ year legacy while pursuing ambitious sustainability goals. Our culture of continuous learning, creativity, and diversity empowers you to grow your skills and career.
Join us to transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

More about the role

This is an exciting opportunity to support product engineering in Cooper Lighting Solutions, Planta Monterrey, a Signify Business Unit.

• Support production lines related to Product Engineering.
• Maintain operations and prevent production stoppages related to Electrical Diagrams, Bill of Materials, Assembly Drawings.
• Resolve production doubts related to Bill of Materials, Configurators, Interconnection Diagrams, and Driver Programming.
• Approve substitute materials in case of material deviations.

About you

We value all applicants, but the following skills and experience will help you excel in this role:

• Experience supporting production areas.
• Basic English reading and writing skills (Conversational English is desirable but not essential).
• Technical studies at a minimum in Electrical, Electronics, Mechanical, Industrial areas, or measurement devices handling.
• Availability to work in shifts.
• Documentation of problems and solutions for future reference and knowledge base creation.

We believe a diverse and inclusive workplace fosters creativity and innovation. With a global workforce of 99 nationalities, we are committed to creating an environment where every voice is heard and valued.

List the benefits here

Come join us, and together we can light the way.

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