Product Success Manager

Bentley Systems; A distancia; MXN 1,074,000 - 1,433,000; Jornada completa

Descripción de la vacante

A leading engineering software company is seeking a professional for a remote position in pipe stress engineering. The role involves developing technical presentations, conducting user training, and improving user experience. Candidates should have a Bachelor's degree in Civil or Mechanical Engineering and 1-5 years of relevant experience, particularly with AutoPIPE software. Strong communication skills and fluency in English are essential for success in this position.

Formación

• 1 to 5 years of experience in pipe stress engineering.
• Proficient with AutoPIPE software.
• Knowledge of stress theories and ASME Codes.

Responsabilidades

• Develop and conduct technical presentations and product demonstrations.
• Deliver training and consulting sessions.
• Analyze user data to improve user experience.

Conocimientos

Pipe stress engineering

AutoPIPE software

ASME Codes knowledge

Stress theories application

Communication skills

Organizational skills

Team collaboration

English fluency

Educación

Bachelor's Degree in Civil / Mechanical Engineering

Herramientas

AutoPIPE Vessel

Descripción del empleo

Location: Remote, Mexico-Based

Position Summary: Responsibilities

• Develop and conduct technical presentations and product demonstrations
• Deliver training, mentoring, and consulting sessions
• Coordinate, evaluate, and improve tutorials and other training materials
• Analyze user data to improve user experience
• Serve as the primary liaison between the company and users
• Implement onboarding processes for users
• Handle and resolve user requests and technical issues
• Develop and manage client business development
• Sustain business growth and profitability by maximizing value
• Enhance and continually improve user satisfactionArticulate technology and product positioning to both business and technical users

Required Knowledge, Skills, Abilities, and Experience

• Bachelor's Degree in Civil / Mechanical Engineering, relevant technical field, or equivalent experience
• 1 to 5 years of experience in pipe stress engineering
• Proficiency with AutoPIPE software.
• Additional experience with other pipe stress software and AutoPIPE Vessel preferred
• Knowledge of ASME Codes (B31.1, B31.3, B31.4, B31.8, etc.)
• Knowledge of stress theories as applied to the strength of materials and basic design requirements in piping flexibility, supports, flexible joints, etc.
• Experience in spring hanger design and defining common pipe supports
• Experience in evaluating piping loads to design pressure vessel nozzles, drawing and interpreting piping stress isometrics
• Experience reviewing and interpreting equipment drawings would be preferred (pressure vessels, heat exchangers, storage tanks, pumps, etc.)
• Strong verbal, written communication, and presentation skills
• Continuous learner with a strong drive for professional development and staying up to date with the latest technologies and methodologies
• Ability to work independently and as part of a team, with a collaborative and proactive approach to problem-solving
• Strong organizational skills, with the ability to manage multiple projects and tasks concurrently
• Fluency in English required (Written and Verbal)
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements).
• This role does not require travel.

About Bentley Systems

Equal Opportunity Employer

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender / gender identity, sexual orientation, disability, marital status, religion / belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

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