Pro Customer Service Sales

Home Depot; Tijuana; Presencial; MXN 30,000 - 45,000; Jornada completa

Descripción de la vacante

A leading home improvement retailer is seeking a motivated Pro Customer Service/Sales member to enhance the experience for professional customers, including contractors and property owners. The role involves delivering top-notch service, driving sales, and collaborating with team members. Ideal candidates should have excellent customer service skills and the ability to provide tailored recommendations. Join a dynamic team committed to ensuring every customer's project success.

Formación

• Strong customer service skills and experience working with professional customers.
• Ability to drive sales through product knowledge and tailored recommendations.

Responsabilidades

• Deliver exceptional service to Pro customers.
• Meet monthly sales goals and drive sales in the store.
• Collaborate with team members to maintain a clean and organized environment.

Conocimientos

Bilingual communication skills

Product knowledge

Customer service

Descripción del empleo

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

City

CHULA VISTA

State

CA

Auto req ID_BR

155629BR

Job Type

Pro Customer Service/Sales

Auto req ID

300043832