Order-to-Cash & Customer Support Specialist

Alfa Laval Corporate AB; Tlalnepantla; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology company located in Tlalnepantla is seeking a professional to manage the order to cash process for Standard Orders. Responsibilities include handling order fulfillment, providing customer support for order status and delivery dates, maintaining backlog, and administering claims. This role emphasizes a commitment to an inclusive workplace culture while prioritizing candidates currently residing in the USA or with a local presence.

Responsabilidades

• Manage the order to cash process for Standard Orders.
• Provide customer support regarding order status and delivery date.
• Maintain backlog and work in process (WIP).
• Administer claims.

Descripción del empleo

A global technology company located in Tlalnepantla is seeking a professional to manage the order to cash process for Standard Orders. Responsibilities include handling order fulfillment, providing customer support for order status and delivery dates, maintaining backlog, and administering claims. This role emphasizes a commitment to an inclusive workplace culture while prioritizing candidates currently residing in the USA or with a local presence.