Onboarding & Client Success Specialist

Peek; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A technology company based in Mexico is seeking candidates for a client-facing role focused on onboarding new partners and facilitating training on the PeekPro product suite. The ideal candidate will possess excellent communication skills, experience in managing multiple projects, and a detail-oriented mindset. Peek offers a comprehensive benefits package including health care and competitive compensation. Fluency in English is required, with additional language skills being a plus.

Servicios

Full health care

Dental plans

Vision plans

Paid parental leave

Year-end recharge

Equity participation

Formación

• 1-2 years of experience in a client-facing role.
• Proven ability to manage multiple projects effectively.
• Superb verbal and written communication skills.
• Eye for detail and ability to optimize implementations.

Responsabilidades

• Onboard and implement new Peek operators.
• Facilitate training sessions for new operators.
• Provide consultative guidance to partners.
• Work with teams to resolve partner issues.

Conocimientos

Client-facing experience

Project management

Communication skills

Problem-solving

Detail-oriented

Fluency in English

Herramientas

Salesforce

HTML

CSS

JavaScript

Descripción del empleo

A technology company based in Mexico is seeking candidates for a client-facing role focused on onboarding new partners and facilitating training on the PeekPro product suite. The ideal candidate will possess excellent communication skills, experience in managing multiple projects, and a detail-oriented mindset. Peek offers a comprehensive benefits package including health care and competitive compensation. Fluency in English is required, with additional language skills being a plus.