Medical Administrative Assistant

Vertu Agent; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading healthcare service provider in Mexico City is looking for a Medical Admin Assistant to manage patient interactions and ensure smooth office operations. The candidate should have 2-5 years of medical administration experience and be proficient with EMR/EHR software and Microsoft Office Suite. The role requires strong organizational and communication skills in a professional environment focused on patient care. Join us to contribute to efficient and high-quality healthcare service delivery.

Formación

• 2–5 years of medical administrative experience.
• Proficiency with EMR/EHR software.
• Strong organizational, multitasking, and communication skills.

Responsabilidades

• Schedule and manage appointments for multiple providers.
• Maintain and update patient records accurately.
• Handle patient communications and follow-ups.
• Coordinate with insurance providers and medical staff.

Conocimientos

Organizational skills

Communication skills

Multitasking

Herramientas

EMR/EHR software

Microsoft Office Suite

Descripción del empleo

About Us

At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.

Our Culture

We prioritize excellence, accountability, and continuous learning. Our environment is collaborative yet results-driven, celebrating initiative, problem-solving, and high-impact contributions. Top performers are recognized, mentored, and given opportunities to take on leadership responsibilities.

About the Role

We are seeking a highly competent Medical Admin Assistant with 2–5 years of experience in medical office administration. The ideal candidate is detail-oriented, organized, and capable of managing patient interactions, scheduling, and documentation with efficiency and professionalism.

Key Responsibilities

• Schedule and manage appointments, including multiple providers' calendars.
• Maintain and update EMR/EHR patient records accurately.
• Handle patient communications, including calls, emails, and follow-ups.
• Coordinate with insurance providers and medical staff to ensure smooth office operations.
• Prepare reports, forms, and medical documentation.
• Identify process improvements to increase efficiency and patient satisfaction.

Requirements

• 2–5 years of medical administrative experience.
• Proficiency with EMR/EHR software and Microsoft Office Suite.
• Strong organizational, multitasking, and communication skills.
• Knowledge of medical terminology and HIPAA compliance.
• Professional demeanor with a focus on patient care.