Manager, Software Engineering

Salesforce; Ciudad de México; Presencial; MXN 1,235,000 - 1,766,000; Jornada completa

Descripción de la vacante

A leading technology company in Ciudad de México seeks a Manager in Engineering to guide an exceptional team in developing AI-powered supply chain solutions. The role involves strategic planning, team leadership, and ensuring operational excellence. Ideal candidates have significant engineering experience and knowledge in software architecture. Join this innovative company to drive impactful change in the AI sector, leveraging cutting-edge technology to enhance customer experiences and operational efficiency.

Servicios

Competitive salary

Career growth opportunities

Inclusive work culture

Formación

• 5+ years of professional engineering experience with 2-4+ years of direct people management.
• Background in software architecture and distributed systems.
• Ability to communicate complex technical roadmaps to executive stakeholders.

Responsabilidades

• Hire, coach, and inspire a world-class team of AI and distributed systems engineers.
• Define and drive the multi-year technical roadmap for your area.
• Act as the primary technical bridge between Product Management, Design, and Leadership.

Conocimientos

Leadership Experience

Technical Depth

Communication

Descripción del empleo

Overview

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Join an agile team with deep startup roots. We operate as a high-velocity startup-within-Salesforce, following our recent acquisition. You’ll be managed by the same founders and engineers who built the original company, offering the autonomy of a small team backed by the global scale and trust of Salesforce. You will have the unique opportunity to build a 0 to 1 product with the founding team, while leveraging Salesforce's Data Cloud and security infrastructure to drive immediate global impact at scale.

Global supply chains still rely on slow, manual processes — email, spreadsheets, and fragmented data. The economy moves fast but supply chains don’t, creating an inefficiency that affects the $13T of goods shipped annually and is one of the largest untapped opportunities in modern enterprise.

Agentforce Supply Chain is reimagining the supply chain with an AI-powered platform for designing, automating, and running end-to-end business processes, with seamless collaboration through familiar channels like email. For Salesforce, this represents a massive growth opportunity in the back office, with innovations that flow into the front office. Customers are clamoring for more, rapidly expanding their use cases as we enter an exhilarating growth phase. As one user put it: “I’ve been waiting for this for 20 years.”

The Impact You Will Have

You will lead the team that is building the agentic testing framework for Agentforce Supply Chain. As a Manager in Engineering, you are more than a technical lead; you are a strategic partner. You will lead a team of high-caliber engineers, guiding the technical roadmap and organizational structure that will define the future of AI in back office processes.

Responsibilities

• People & Culture: Hire, coach, and inspire a world-class team of AI and distributed systems engineers. You will be responsible for the career growth and performance of this team.
• Strategic Vision: Define and drive the multi-year technical roadmap for your area, ensuring your team’s innovation aligns with the broader Agentforce mission while setting clear, measurable goals for engineering success.
• Operational Excellence: Uphold the processes for deployment, reliability, and safety guardrails that allow our agents to operate in mission-critical environments.
• Cross-Functional Leadership: Act as the primary technical bridge between Product Management, Design, and Salesforce Executive Leadership to drive feature delivery and business impact.

Requirements

• Leadership Experience: 5+ years of professional engineering experience with 2-4+ years of direct people management, specifically leading high-performing teams in a fast-paced environment (SaaS or Startup preferred).
• Technical Depth: A background in software architecture and distributed systems. You should be comfortable leading deep-dive architectural reviews for AI-driven backends.
• Write Code: While your main job isn’t writing code, you lead by example. You can unblock team members, quickly prototype solutions to determine technical direction, and proactively do chores that reinforce a “see something fix it!” team culture.
• Communication: Exceptional ability to communicate complex technical roadmaps to non-technical executive stakeholders and customers.

Preferred Qualifications

• Organizing Chaos: Experience leading multiple complex workstreams simultaneously.
• Salesforce DNA: Understanding of the Salesforce ecosystem, Data Cloud, or Agentforce capabilities is a significant plus.
• AI/ML Strategy: Proven experience scaling AI/ML products. You understand the nuances of the LLM lifecycle, from prompt orchestration to production serving (vLLM/SGLang).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what’s possible for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Salesforce believes in equality, works to be inclusive, and remains free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.