Lead Manager

8020Recruit; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A recruitment firm is looking for a candidate to manage inbound and outbound leads in Hermosillo, Mexico. You will engage with sellers through calls, maintain CRM data, and ensure smooth handoffs to the acquisitions team. The ideal candidate possesses strong English communication skills, a sales-oriented mindset, and the ability to build relationships professionally. Remote candidates, especially from Latin America, are strongly preferred. The role offers flexible hours with a salary range of $7 to $10 per hour, plus performance-based bonuses.

Formación

• Clear and professional English communication with minimal accent.
• Persuasive and strategic in sales approach.
• Engaging and professional on phone interactions.
• Ability to adapt conversations based on seller situations.
• Experience with CRM systems, preferably Podio.
• Familiarity with real estate is preferred but not necessary.
• Bilingual in Spanish is a plus.

Responsabilidades

• Manage inbound and outbound leads, building rapport with sellers.
• Conduct follow-ups and ensure smooth handoff to the acquisitions team.
• Handle incoming calls and update lead data in the CRM.
• Understand real estate market trends and adapt to new tools.

Conocimientos

Strong English communication skills

Sales-oriented mindset

Ability to build relationships over the phone

Problem-solving ability

Familiarity with CRM systems

Previous real estate experience

Spanish proficiency

Herramientas

Podio CRM

Descripción del empleo

• Primary Function: Manage inbound & outbound leads, build rapport with sellers, schedule appointments, and ensure smooth handoff to acquisitions team

2. Key Responsibilities

• Handle incoming calls from potential sellers
• Retrieve, input, and update lead data in CRM (Podio)
• Schedule appointments for qualified leads
• Conduct follow-ups for warm leads
• Perform quality assurance calls to check on past interactions
• Build strong rapport with sellers over the phone
• Ask the right questions, listen actively, and identify seller motivation & urgency
• Ensure a smooth handoff to the acquisitions team
• Edify the company & acquisition manager to instill trust
• Market Awareness & Adaptability:
• Understand real estate market trends in St. Louis & Southern Illinois
• Quickly adapt to new tools & systems (e.g., Podio CRM)
• Use common sense in interactions (e.g., avoid over-questioning sellers with limited property info)

3. Required Skills & Qualifications

• Strong English communication skills (Clear, professional, minimal to no accent preferred)
• Sales-oriented mindset (Not hard sales, but must be persuasive & strategic)
• Ability to build relationships over the phone (Warm, engaging, and professional)
• Problem-solving ability (Understanding seller situations and adjusting conversations accordingly)
• Familiarity with CRM systems (Preferably Podio)
• Previous real estate experience preferred but not required
• Spanish proficiency is a plus (due to Spanish-speaking sellers in the market)

4. Work Schedule & Location

• Work Hours:
• Tuesday Friday: 12 PM 8 PM (CST)
• Saturday: 9 AM 5 PM (CST)
• Days Off: Sunday & Monday
• Preferred Candidate Location:
• Open to remote candidates
• Strong preference for Latin American talent due to experience with bilingual candidates

5. Compensation & Hiring Process

• Salary Range:
• $7 - $10/hour, depending on experience and skill level
• Performance-based bonuses available for high-quality candidates