Lead Disaster Recovery Engineer

Iron Mountain; Toluca; Presencial; MXN 1,442,000 - 1,804,000; Jornada completa

Descripción de la vacante

A global information management company is seeking a Lead Disaster Recovery Engineer to manage disaster recovery testing programs and create comprehensive DR plans. You will collaborate with various teams to ensure system resiliency and documentation that meets external audit standards. Ideal candidates should have a bachelor's degree in Computer Science or relevant certifications and experience in disaster recovery management. This role is essential to ensure our organization's resilience against unforeseen disruptions.

Formación

• Proven experience in managing disaster recovery testing programs.
• Strong understanding of IT infrastructure and recovery techniques.
• Excellent project management skills with multitasking ability.

Responsabilidades

• Plan and manage DR testing phases including simulations.
• Support application teams in developing comprehensive DR plans.
• Collaborate with BIA Team for assessments and documentation.

Conocimientos

Disaster recovery management

IT infrastructure knowledge

Project management

Communication skills

Analytical problem-solving

Educación

Bachelor's degree in Computer Science

Relevant certifications in Disaster Recovery

Descripción del empleo

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE ROLE

As a Lead Disaster Recovery Engineerument, you will play a critical role in ensuring our organization's resilience against unforeseen disruptions. Join us at the Mountain where culture and values are practiced and respected every day.

PRIMARY RESPONSIBILITIES

• Plan, schedule, and manage all phases of DR testing, including tabletop exercises, failover drills, and full-scale disaster simulations.
• Drive accountability and ownership with application and infrastructure teams to ensure all DR planning and execution tasks are completed, addressing instances where tests are waived due to a lack of planning.
• Support application teams in the development, maintenance, and updating of comprehensive DR plans, ensuring alignment with business requirements and industry best practices.
• Collaborate with the Business Impact Analysis (BIA) Team to conduct regular BIA and CRAM rating assessments.
• Act as a coordinator for the preparation of DR documents and tests.
• Provide recommendations for DR plan improvements and recovery strategies based on risk requirements.
• Experience with automating DR testing processes and tools.

ADDITIONAL RESPONSIBILITIES

• Conduct DR test kick-off meetings and set expectations in line with the DR process goals.
• Perform quality reviews of DR plan and test result documents.
• Coordinate DR tests according to the DR test calendar.
• Ensure DR plans and results are documented and approved for annual audit reviews. The test results summary and output must be in a format that passes external audits and satisfies clients and customers regarding system resiliency.
• Ensure that vendor-managed DR tests adhere to the organization's processes.
• Consult with assigned application support teams to conduct BIA assessments, identify, and resolve gaps.
• Maintain accurate records of DR plans, test results, and related documentation.
• Prepare and present reports on DR testing activities, findings, and management recommendations.
• Liaise with IT staff, business operations, end-users, project teams, infosec, and TRP/ARB teams to ensure DR readiness.
• Identify and implement improvements to the DR testing process and plans.
• Drive automation of functional DR tests and setup.

QUALIFICATIONS

• Proven experience in managing disaster recovery testing programs and developing DR plans.
• Strong understanding of IT infrastructure, systems, and disaster recovery techniques, methods, and technologies.
• Excellent project management skills with the ability to manage multiple parallel projects and priorities.
• Strong communication and interpersonal skills, with the ability to effectively interact with a variety of stakeholders.
• Strong analytical and problem-solving skills.
• Demonstrated ability to drive accountability and ownership within application and infrastructure teams.
• Experience in creating test results summaries and outputs suitable for external audits and demonstrating system resiliency to clients.

NICE TO HAVE

• Relevant certifications such as CBCP (Certified Business Continuity Professional) or similar.
• Knowledge of the ITIL framework and IT service management best practices.
• Exposure to and understanding of how to leverage AI/ML to enhance DR testing efficiency, predictability, and reporting

EDUCATION

• Bachelor's degree in Computer Science, Information Technology, or equivalent.
• Relevant certifications in Disaster Recovery or Business Continuity.