IT Help Desk Specialist — Remote/On‑Site Support

Femsa, S. De R.L. De C.V.; A distancia; MXN 313,000 - 523,000; Jornada completa

Descripción de la vacante

A leading technology support company in Tijuana is looking for IT Help Desk Support Technicians at various levels. The position involves providing first-line IT assistance, troubleshooting software issues, and supporting users via remote tools. Ideal candidates should have strong customer service and communication skills, along with IT support experience. This on-site role offers opportunities for professional growth in a structured environment.

Formación

• Strong customer service skills are required.
• Excellent communication skills are essential.
• Experience in IT support is preferred.

Responsabilidades

• Provide first-line IT assistance to users.
• Troubleshoot software issues.
• Support users through remote tools.

Conocimientos

Customer service skills

Communication skills

IT support experience

Herramientas

TeamViewer

Microsoft Intune

Descripción del empleo

A leading technology support company in Tijuana is seeking IT Help Desk Support Technicians at Trainee, Associate, or Mid levels. In this role, you will provide first-line IT assistance, troubleshoot software issues, and support users through remote tools like TeamViewer and Microsoft Intune. The ideal candidate possesses strong customer service and communication skills with experience in IT Support. This on-site position offers a structured environment for professional growth.