Ingeniero de Soporte Técnico (Querétaro)

DXC Technology Inc.; Santiago de Querétaro; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading technology company in Santiago de Querétaro seeks a candidate for a foundational technical support role in infrastructure services. The ideal candidate should possess a Bachelor's degree and at least 1 year of related experience. Responsibilities include assisting with projects, troubleshooting systems, and collaborating with team members. The company values in-person collaboration while supporting flexibility and individual work styles. Relevant certifications are a plus.

Formación

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 1+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.

Responsabilidades

• Offer foundational technical support in infrastructure services.
• Assist with infrastructure projects and assignments.
• Participate in routine troubleshooting of infrastructure systems.

Conocimientos

Technical support in infrastructure services

Data analysis

Infrastructure technology analysis

Continuous learning

Educación

Bachelor's degree in a relevant field

Herramientas

CompTIA A+

Microsoft Certified: Azure Fundamentals

Google Cloud Associate

Descripción del empleo

Job Description:

Essential Job Functions:

• Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
• Assist with infrastructure projects and assignments.
• Participate in basic monitoring and routine troubleshooting of infrastructure systems.
• Collaborate with team members to address infrastructure challenges and daily operational tasks.
• Support the creation and maintenance of infrastructure documentation.
• Develop and improve technical skills through on-the-job experience.
• Show eagerness to learn and gain expertise in infrastructure services.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 1+ years of relevant work experience.
• Proven experience in infrastructure technology analysis.
• Proficiencies in data analysis and technical knowledge.
• A continuous learner that stays abreast with industry knowledge and technology.

Other Qualifications:

• An advanced degree in a relevant field is a plus.
• Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.