INFOR Time & Attendance Application Support / Project Coordinator

Mondelēz International; Ciudad de México; Presencial; MXN 516,000 - 861,000; Jornada completa

Descripción de la vacante

A leading multinational snack company in Mexico City seeks a Software Application Specialist to optimize services and drive improvements. Candidates should have a Bachelor's degree and 2+ years of experience with HRIS systems, ideally with INFOR. Strong customer service skills and the ability to manage multiple vendors are essential. This role offers a regular employment contract with no relocation support. Join a dynamic environment dedicated to quality and sustainability.

Formación

• Bachelor’s degree in a related field is preferred.
• 2+ years of experience in HRIS, payroll, or time & attendance systems.
• Hands-on experience with INFOR Time & Attendance or other INFOR HCM modules is preferred.

Responsabilidades

• Ensure delivered services meet business demands and report service improvements.
• Identify and evaluate suppliers, onboard new vendors, and manage budget approvals.
• Provide design collateral and configure software components.

Conocimientos

Working collaboratively with multiple vendors

Leading complex projects - project management

Stakeholder management and influencing skills

Managing infrastructure services delivery, support and excellence

Working with IT outsourcing providers

Strong customer service and communication skills

Detail-oriented with strong organizational skills

Educación

Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field

2+ years of experience with HRIS, payroll, or time & attendance systems

Herramientas

INFOR Time & Attendance

MS Excel

MS Word

Descripción del empleo

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

You provide software and application knowledge to support implementation of the given solutions.

How you will contribute

You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on‑board new vendors, establish and run vendor governance; collaborate with management and follow‑up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Working collaboratively with multiple vendors
• Leading complex projects - project management
• Stakeholder management and influencing skills
• Managing infrastructure services delivery, support and excellence
• Working in global IT function with regional or global responsibilities in an environment like Mondelēz International
• Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library
• Working with internal and external teams and leading when necessary

More about this role:

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field (preferred).
• 2+ years of experience with HRIS, payroll, or time & attendance systems.
• Hands‑on experience withINFOR Time & Attendance(or other INFOR HCM modules) strongly preferred.
• Prior experience in a support or HR operations role is an advantage.

Skills & Competencies

• Strong customer service and communication skills.
• Ability to troubleshoot application issues and provide clear guidance to end‑users.
• Detail‑oriented with strong organizational and problem‑solving skills.
• Proficiency in MS Excel, Word, and reporting tools.
• Knowledge of payroll processes and labor law compliance (advantageous).
• Scheduling / labor management, experience in MVS (Master Rotation and Auto Assignment)
• Workday/HCM Integration

Key Attributes

• Service‑oriented and approachable with strong interpersonal skills.
• Proactive, adaptable, and able to work under deadlines.
• High integrity and confidentiality in handling sensitive employee data.
• Strong team player with the ability to work cross‑functionally.

No Relocation support available

Business Unit Summary

At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high‑quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type Regular Software & Applications Technology & Digital