Qualifications
A completed bachelor's degree from an accredited university or college.
- 5 years of previous Human Resources Business Partner experience.
- 3 years of experience working in an operations environment/associates.
- 3 years of experience in payroll processes.
- English skills: B2+ (upper intermediate or above).
Responsibilities
The HRBP provides support to a Fulfillment Center Operations team by partnering with senior stakeholders on the site‑related business and people agenda and manages the site's wide projects independently.
Company Culture Steward
- Applies understanding of Leadership Principles and values when consulting with employees and managers (i.e. performance improvement, coaching plans, team meetings, employee development and promotions).
- Initiates and supports client group or site leadership to develop the culture for that site or business.
Organization Development & Planning
- Provides input into org design discussions (i.e. information about talent for succession planning, attrition risks).
- Implements communication plan for org changes.
Organization Health
- Conducts diagnostics to identify trends & environmental ER or workplace issues, communicates findings.
- Partners with management to drive positive ER, or negotiate works council or labor agreements.
- Proactively monitors and acts to address ER or labor changes for the operation.
- Implements components of strategy and action plans that address workplace environment, employee engagement or retention issues.
- Conducts investigations of employee relations issues in consultation with management.
- Supports rollout of compliance initiatives; understands and independently counsels the business regarding local employment law and legislation changes.
- Leads client group or site engagement activities and audits to monitor org health and engage with employees/associates.
Workforce Planning & Talent Acquisition
- Partners with Recruiting and Agencies to coach managers around recruiting process.
- Interprets hiring data and provides recommendations to recruiting and client leaders for sourcing strategies.
- Understands local market for staffing needs.
- Participates in interview loops and debriefs.
- Approves offers, transfers, and compensation exceptions in client org.
- Engages with managers to ensure launch plans are created, participates in launch plans as needed.
- Monitors vendor and 3rd party worker relationships for co‑employment risk – may manage vendor relationships, including facilities temporary agencies, maintenance, drivers, and security.
Talent Management & Development
- Facilitates or assists multiple department or group level talent discussions.
- Drives identification and management of forward‑looking promotions for managers.
- Coaches and develops business, site(s) leadership on performance and talent management with the business teams.
- Identifies participants for programs, and manages internal communications related to training and development.
- Partners with leaders on talent development.
HR Operations
- Analyzes data and shares with leaders.
- Trains and/or consults with managers on employee life cycle issues.
- Utilizes Connections data and provides ideas and strategies for how to improve engagement and manager capability.
- Is able to speak to attendance, attrition, and staffing trends.
- Identifies gaps in policy and services, makes recommendations for system process improvement and may draft and maintain policies for site.
- Rolls out new policy changes/services and ensures business adoption and/or understanding of changes.
- May recommend exceptions to policies with input from senior leaders or HR management.
- Experience within Logistics and Distribution or Manufacturing Industry.
Additional Qualifications
- Master's Degree or MBA in HR.
- Problem solving ability and analytical skills.
- 3 years of experience working with unions.
- Able to manage workflow, with minimal oversight, in a fast‑paced, frugal environment with multiple and sometimes changing priorities.
- Decision making / complex problem solving – demonstrates problem solving and analytical capability; proactively gathers the right data from appropriate sources; conducts root cause analysis; refers to long‑term plans and goals; acts decisively, promptly and confidently; complex analysis.
- Proven ability to prioritize, meet deadlines and make best use of limited resources.
- Successful record of building and improving operational processes and procedures, ability to drive program efficiency and high levels of customer satisfaction.
- Able to diagnose problems and identify and drive appropriate solutions.
- Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking program metrics including return on investment.
Amazon Commitment
Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal‑opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, or other protected classes.