The HRBP provides support to a Fulfillment Center Operations team by partnering with senior stakeholders on the site related business and people agenda and manages the site's wide projects independently.
COMPANY CULTURE STEWARD
- Applies understanding of Leadership Principles and values when consulting with employees and managers (i.e. : performance improvement, coaching plans, team meetings, employee development and promotions)
- Initiates and supports client group or site (or multiple site leadership) to develop the culture for that site or business
ORGANIZATION DEVELOPMENT & PLANNING
- Understands key business goals, and business priorities, able to apply to core areas of HR responsibilities in order to prioritize work and set goals
- Provides input into org design discussions (i.e. information about talent for succession planning, attrition risks)
- Implements communication plan for org changes
ORGANIZATION HEALTH
- Conducts diagnostics to identify trends & environmental ER or workplace issues, communicates findings
- Partners with management to drive positive ER, or negotiation of works council or labor agreements
- Proactively monitors and acts to address ER or labor changes for the operation
- Implements components of strategy and action plans that addresses workplace environment, employee engagement or retention issues
- Conducts investigations of employee relations issues in consultation with management
- Supports rollout of compliance initiatives; understands and independently counsels the business regarding local employment law and legislation changes
- Leads client group or site engagement activities and audits to monitor org health and to engage with employees / associates
WORKFORCE PLANNING & TALENT ACQUISITION
- Partners with Recruiting and Agencies to coach managers around recruiting process
- Interprets hiring data and provides recommendations to recruiting and client leaders for sourcing strategies
- Understands local market for staffing needs
- Participates in interview loops and debriefs
- Approves offers, transfers, and compensation exceptions in client org
- Engages with managers to ensure launch plans are created, participates in launch plans as needed
- Monitors vendor and 3rd party worker relationships for co-employment risk
- Works closely with staffing and / or recruiting partners to maintain healthy candidate / staffing funnels
- May manage vendor relationships, including facilities temp agencies, maintenance, drivers, and security
TALENT MANAGEMENT & DEVELOPMENT
- Facilitates or assists multiple department or group level talent discussions
- Drives identification and management of forward looking promotions for managers
- Coaches and develops business, site(s) leadership on performance and talent management with the business teams
- Identifies participants for programs, and manages internal communications related to training and development
- Partners with leaders on talent development
HR OPERATIONS
- Analyzes data and shares with leaders
- Trains and / or consults with managers on employee life cycle issues
- Utilizes Connections data and provides ideas and strategies for how to improve engagement and manager capability
- Is able to speak to attendance, attrition, and staffing trends
- Identifies gaps in policy and services, makes recommendations for system process improvement and may draft and maintain policies for site
- Rolls out new policy changes / services and ensures business adoption and / or understanding of changes
- May recommend exceptions to policies with input from senior leaders or HR management.
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BASIC QUALIFICATIONS
- Knowledge of local labor law
- Experience in HR within an international, fast-paced and customer-driven environment
- Experience in a call center, distribution center, or manufacturing environment
- Experience supporting hourly employee client group
- Experience with MS Office tools and HR Information Systems
- Bachelor's degree or equivalent
PREFERRED QUALIFICATIONS
- Master's degree in Human Resources Management
- Experience in human resources with companies supporting 250-500 or more associates
- Experience managing and leading employees
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