Head of Lab Solutions Customer Services, LATAM

Siemens Healthineers; Ciudad de México; Presencial; MXN 2,066,000 - 2,583,000; Jornada completa

Descripción de la vacante

A global healthcare technology company is looking for a Head of Customer Services Lab Solutions for Latin America. The role involves managing over 300 employees and overseeing customer service operations across diverse markets. Ideal candidates will have at least 10 years of experience in service delivery, be bilingual, and have a relevant degree. This is a chance to join a dedicated team focused on pioneering breakthroughs in healthcare, promoting operational excellence and compliance with industry standards.

Formación

• At least 10 years of experience in service delivery.
• Strong experience in strategic planning and operational excellence.
• Ability to ensure compliance with industry standards.

Responsabilidades

• Lead a team of over 300 employees.
• Manage customer services operations across diverse markets.
• Oversee financial stewardship and operational excellence.

Conocimientos

Transformational leadership

Bilingual

Educación

Relevant degree

Descripción del empleo

A global healthcare technology company is seeking a Head of Customer Services Lab Solutions for Latin America. The role involves leading over 300 employees while managing customer services operations across diverse markets. Responsibilities include strategic planning, financial stewardship, operational excellence, and ensuring compliance with standards. The ideal candidate has at least 10 years of experience in service delivery, is bilingual, holds a relevant degree, and possesses transformational leadership skills. Join a dedicated team to pioneer breakthroughs in healthcare.