Global Lending Operating Reporting Head

Citi; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A global financial services company is seeking a Program Management Senior Lead based in Mexico City. The ideal candidate will have over 10 years of experience in program management, overseeing the coordination of teams and ensuring project alignment with business objectives. Key responsibilities include stakeholder management, report creation, and risk mitigation. Strong interpersonal, negotiation, and problem-solving skills are essential. A Bachelor's degree or equivalent experience is required. This full-time position is an excellent opportunity to influence and lead significant projects.

Formación

• 10+ years of experience in relevant field.
• Commitment to quality and attention to detail.
• Excellent interpersonal relationships and negotiation skills.

Responsabilidades

• Support planning and coordination of activities across global teams.
• Identify and manage stakeholder relationships.
• Direct creation of reports for operations.
• Lead resolution of cross-functional issues.
• Ensure adherence to program processes and standards.

Conocimientos

Excellent interpersonal relationships

Critical thinking

Problem-solving skills

Attention to detail

Ability to influence and negotiate

Educación

Bachelor’s degree or equivalent experience

Masters degree

Descripción del empleo

The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities

• Supports planning, directing and coordination of day-to-day activities of teams located in multiple locations across the globe.
• Identifies stakeholders and key organizations and build and manage relationships.
• Directs the creation of multiple reports for operations day to day.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established programs of work.
• Works with stakeholders to ensure reporting scope definition meets business objectives.
• Works with Business Sponsor to ensure reports are in line with the technology roadmap and in line with business objectives.
• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact delivery and ensure mitigation strategies are developed and executed when necessary.
• Manages multiple teams or a functional area
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensures creation and signoff of process manuals, stakeholder management plan.
• Ensures plans meet business needs as described in the reporting initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities, understand the schedule and key milestones and receive schedule status regularly.
• Maintains appropriate staffing requirements to meet operational needs.
• Exercises shared responsibility for budget, policy formulation and planning.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 10+ years of experience
• Should demonstrate a commitment to quality and attention to detail
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
• Critical thinking and problem solving skills

Education

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

SVP- C14

Job Family Group: Project and Program Management

Job Family: Program Management

Time Type: Full time

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