Facilities Program Administrator

Gcrealtyinc; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A property management firm is seeking a Remote Facilities Program Administrator in Ciudad de México. This role involves managing vendors, coordinating recurring services, and maintaining documentation accuracy. The ideal candidate has at least 1 year of relevant experience, strong attention to detail, and excellent communication skills. This is a remote position, offering a starting pay of $7/hr USD, with opportunities for performance-based increases and a commitment to continuous improvement.

Servicios

Workspace provided

Supportive team

Growth-oriented culture

Formación

• Minimum 1 year of experience managing vendors, contractors, or subcontractors.
• Strong time management and task prioritization skills.
• High attention to detail and commitment to data accuracy.

Responsabilidades

• Coordinate and manage recurring services like landscaping and laundry pickups.
• Monitor and support maintenance operations to prevent missed appointments.
• Maintain accurate inventory records in coordination with maintenance personnel.

Conocimientos

Vendor management

Time management

Attention to detail

English communication

Descripción del empleo

Join a Team That Owns It and Gets Sh*t Done

At GC Realty & Development, we don't just manage properties—we solve problems, build systems, and take ownership from start to finish. We're known for being Responsive, delivering Better Results, and doing what we say we'll do.

We're looking for a Remote Facilities Program Administrator who thrives on organization, follow-through, and accountability. This role is critical to keeping our maintenance operations running smoothly by managing vendors, coordinating recurring services, and ensuring nothing falls through the cracks.

If you're detail-oriented, proactive, and take pride in doing things the right way, this role may be a great fit.

Role Overview

The Facilities Program Administrator plays a key role in preserving the properties we manage. You'll support maintenance operations by coordinating vendors, managing recurring services, maintaining accurate records, and ensuring compliance with insurance and documentation requirements. Work comfortably from home, 8 AM - 4 PM (Central Standard Time) and push for better results.

This is a behind-the-scenes, high-impact role for someone who understands how their work affects dispatch, technicians, property managers, and ultimately our residents and owners.

This Role Is a Strong Fit If You:

• Take ownership and follow tasks through to completion without reminders
• Are highly organized and comfortable managing multiple workflows at once
• Communicate clearly and proactively with vendors, internal teams, and residents
• Care deeply about accuracy, documentation, and doing things "one and done"
• Stay calm and solutions-focused in a fast-paced environment
• Like building systems that prevent problems instead of reacting to them

Key Responsibilities

Vendor & Recurring Service Coordination

• Assign and schedule recurring services such as landscaping, snow removal, clean & checks, common area cleaning, laundry coin pickups, and boiler on/off services
• Assign the appropriate vendor based on location and service requirements
• Serve as the primary point of contact for all recurring service communication
• Proactively update internal teams and residents on vendor schedules and service status

Maintenance Operations Support

• Monitor recurring service performance to ensure SLAs are met
• Support the GC Realty Experience by preventing missed appointments and service gaps
• Review and manage the maintenance email inbox daily-assigning, tracking, and closing out items
• Audit and update the after-hours vendor portal as needed

Inventory & Documentation

• Maintain accurate shop and van inventory records in coordination with the Maintenance Dispatcher and technicians
• Ensure materials, usage, and documentation are accurate and up to date
• Maintain clean, error-free records that support downstream billing, reporting, and operations

Required Qualifications

• Minimum 1 year of experience managing vendors, contractors, or subcontractors
• Strong time management and task prioritization skills
• High attention to detail and commitment to data accuracy
• Solid understanding of maintenance workflows and service coordination
• Advanced English communication skills (written and verbal)
• Comfortable working in systems and following documented processes

Preferred Qualifications

• 3+ years experience managing vendors or contractors
• Prior experience in property management or maintenance operations
• General knowledge of residential repair costs, timelines, and standards
• Experience working with work order systems or maintenance software
• Proven ability to identify inefficiencies and suggest process improvements

Compensation & Benefits

• Compensation: Starting at $7/hr USD, with additional performance based compensation paid out monthly
• Remote Role: Workspace provided by contractor; work from home
• Growth-Oriented Culture: We value learning, feedback, and continuous improvement
• Supportive Team: You'll work alongside people who own their roles and support each other

About GC Realty & Development

GC Realty & Development is Chicago's premier property management team, specializing in single-family homes and small multifamily properties. For over 20 years, we've delivered a responsive, systems-driven approach that gives investors peace of mind and their time back—powered by strong processes, an in-house maintenance operation, and a culture built on ownership and execution.